Zeeshan Khalid
Logistics / Export / Shipping / Documentation
Lahore,Punjab
Summary
Experienced with a demonstrated history of working in the textiles industry. Skilled in Negotiation, Export Operation Management, Teamwork, Public Speaking, and Team Leadership. I'm ready to work in a challenging situation at any position.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Asst. Manager Export
Sarena Textile Industries PVT Limited
Lahore , Punjab
7 2023 - Current
- Assist Export Manager in planning, coordinating, and executing international shipments to various global markets
- Prepare and review export documentation, including commercial invoices, packing lists, certificates of origin, and other required documents
- Collaborate with internal teams, suppliers, freight forwarders, and customs brokers to ensure timely and accurate shipment processing
- Ensure compliance with all relevant export regulations, trade laws, and customs requirements for different countries
- Responsible for processing ocean and air export transactions
- Keep abreast of changes in export regulations and advise Export Manager on necessary updates to policies and procedures
- Monitor and track shipments to ensure on-time delivery and resolve any issues that may arise during transit
- Submit timely documentation to airlines and shipping lines
- Manage communication with customers, providing them with accurate and up-to-date information on status of their orders
- Assist in negotiating freight rates and terms with shipping carriers and logistics partners
- Maintain organized records of export transactions, documentation, and correspondence
- Support development and implementation of strategies to improve export processes and optimize efficiency
- Advise manager of any export problems and irregularities
- Focus on Business Allocation Plan provided by Finance Department
- Handling of shipments of Import & Export under SRO 450, 492 & 957 (DTRE & EFS)
- Developed strong working relationships with staff, fostering positive work environment
- Promoted teamwork within workplace by encouraging collaboration among staff members on various projects tasks
- Supervised day-to-day operations to meet performance, quality and service expectations
- Improved customer satisfaction by addressing and resolving complaints promptly
- Developed strong working relationships with staff, fostering positive work environment
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks
- Collaborated with the management team to develop strategic plans for business growth and improvement
- Maintained a clean, safe, and organized store environment to enhance the customer experience
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Facilitated clear communication between employees and upper management through regular meetings and updates
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues
- Negotiated with suppliers to secure better pricing, reducing operational costs
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
- Developed strong working relationships with staff, fostering a positive work environment
- Generated repeat business through exceptional customer service
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Conducted employee performance evaluations, providing constructive feedback for growth and development
- Implemented staff training programs, enhancing product knowledge and improving customer service skills
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies
- Managed inventory levels to minimize stockouts while reducing overhead costs
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store
- Increased sales through effective merchandising strategies and targeted promotions
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments
- Analyzed sales data to identify trends and adjust inventory orders accordingly
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets
- Improved customer satisfaction by resolving complaints and inquiries promptly
- Developed marketing strategies to attract new customers, increasing foot traffic
- Oversaw daily operations to maintain store cleanliness and organization
- Facilitated team-building activities, enhancing team cohesion and morale
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement
- Implemented staff training programs to elevate service standards and knowledge
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers
- Engaged with customers to gather feedback, using insights to improve service and product offerings
- Conducted performance evaluations, identifying areas for development and rewarding strong performance
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth
- Coordinated with vendors for timely inventory replenishment, ensuring product availability
- Enhanced team productivity by streamlining operational processes
- Assisted in budget preparation, ensuring alignment with financial goals
- Improved operational efficiency by adopting new technology for inventory management
- Established team priorities, maintained schedules and monitored performance
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Defined clear targets and objectives and communicated to other team members
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Assisted in organizing and overseeing assignments to drive operational excellence
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Developed detailed plans based on broad guidance and direction
- Identified and communicated customer needs to supply chain capacity and quality teams
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Launched quality assurance practices for each phase of development
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Leveraged data and analytics to make informed decisions and drive business improvements
- Set aggressive targets for employees to drive company success and strengthen motivation
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Managed senior-level personnel working in marketing and sales capacities
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Generated repeat business through exceptional customer service.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stock outs while reducing overhead costs.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Managed senior-level personnel working in marketing and sales capacities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Increased sales through effective merchandising strategies and targeted promotions.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Oversaw daily operations to maintain store cleanliness and organization.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Implemented staff training programs to elevate service standards and knowledge.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Enhanced team productivity by streamlining operational processes.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Improved operational efficiency by adopting new technology for inventory management.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
Export Executive
Sarena Industries
Lahore , Punjab
2022.11 - 2023.06
- Prepare of Commercial and Custom Documents
- Responsible for planning and executing logistics programs, including designing supply chains and facilities, executing warehouse and transportation operations, processing orders and managing inventory on behalf of customers
- Coordinate logistics services' operational schedules
- Deliver logistics services that meet customer requirements
- Responsible for processing ocean and air export transactions
- Receive, review and process export ocean and air bookings
- Handle export air/ocean shipments from bookings to billing until completion
- Submit timely documentation to airlines and shipping lines
- Tracking air and ocean freight from booking to delivery at destination
- Close follow up with clients and overseas agents
- Close communication with manager and fellow team members
- Advise manager of any export problems and irregularities
- Focus on Business Allocation Plan provided by the Finance Department
- Coordinated cross-functional teams for efficient communication between logistics, sales, finance, and production departments.
- Successfully coordinated urgent shipments during peak seasons by prioritizing orders and closely monitoring delivery schedules.
- Implemented new export documentation procedures to speed up processes and reduce errors.
- Trained new staff members on company policies and best practices related to exporting goods internationally.
- Increased export efficiency by streamlining order processing and shipment tracking systems.
- Developed strong relationships with international clients, fostering trust and ensuring repeat business.
- Managed a team of junior export executives, providing guidance and support to ensure smooth operations.
- Strengthened relationships with freight forwarders and carriers to optimize shipping routes while minimizing transportation costs.
- Established credit terms with customers that enabled prompt payment collection while mitigating financial risk exposure.
- Optimized inventory management processes by implementing forecasting models based on historical data and market analysis.
- Overcame language barriers through effective use of translation services when communicating with clients from diverse cultural backgrounds.
- Provided excellent customer service to resolve issues quickly, maintaining client satisfaction levels throughout the export process.
- Analyzed market trends, adjusting product offerings accordingly to maximize profitability in changing conditions.
- Ensured compliance with all applicable regulations regarding international trade and customs clearance procedures.
- Implemented a robust quality control system to ensure that all products met necessary regulatory standards, leading to fewer customs delays and increased customer satisfaction.
- Participated in industry conferences and networking events to stay informed about trends impacting the export sector and potential business opportunities therein.
Export Executive
Nishat Mills Ltd.
LAHORE , PB
2019.04 - 2022.11
- To arrange all types of Air and Sea Logistical Support
- This includes providing logistical support from shipper's Warehouse till buyer's Warehouse
- Checking all the documents sent to customers nominated forwarder and local / foreign banks
- Responsible for prepare Bank documents and commercial documents
- Responsible of upload booking and final documents on Portal like (DAMCO and supplier view)
- Effective record keeping thru Oracle
Sr. Export Officer
Sarena Industries
2017.07 - 2019.04
- PREPARE OF COMMERCIAL AND CUSTOM INVOICES WITHIN NEXT DAY OF DISPATCH
- SUBMISSION OF E
- FORM AFTER PREPATION THE INVOICES AND COMMUNICATE WITH CONCER BANK
- FOCUS ON BUSINES ALLOCATIO PLAN PROVIDED BY THE FINANCE DEPT
- VERIFICATION OF EXPORT BILLING
- LIASON WITH A/C DEPT FOR INVOICES
- PREPARATION OF SHIPPING DOCUMENT (CO, GSP, SAFTA ETC)
- PREPARATION AND SUBMISSION OF EXPORT LC, CAD AND ADVANCE DOCUMENTS
- AIR SHIPMENT HANDLING PREPARATION OF ALL SHIPMENTS BL DRAFT AND SUBMINT TO CONERN FORWARDERS
- ARRANGING COMMERCIAL DOC OF LOCAL SALE.
Trade Officer
The Bank of Punjab
2017.03 - 2017.07
- Developed strong relationships with key industry stakeholders for enhanced collaboration and business growth
- Enhanced company reputation by ensuring compliance with applicable laws, regulations, and standards in all trade activities
- Established valuable partnerships with other organizations within the industry to foster mutual growth opportunities
- Identified innovative revenue streams by exploring alternative product offerings or untapped markets, increasing profitability for the company
- Managed a diverse portfolio of clients, providing personalized solutions to meet unique needs and requirements
- Evaluated risks associated with potential transactions, taking appropriate measures to mitigate any negative impact on the business
- Implemented effective negotiation strategies to secure favorable trade deals and contracts
- Coordinated logistics operations for efficient movement of goods across borders while reducing overall costs
- Increased trade opportunities by researching and analyzing market trends and data
- Streamlined trade processes, minimizing errors and improving efficiency in transactions
- Conducted market research to identify new business opportunities and potential clients
- Organized trade events and conferences to showcase products/services and expand network connections
- Regularly assessed competitor activity, adjusting strategies accordingly for sustained competitive advantage within the industry
- Spearheaded advocacy efforts aimed at influencing policy changes that positively impacted the company''s trading capabilities
- Participated in dispute resolution processes when necessary, achieving successful outcomes through diplomatic negotiations or legal action if needed
- Monitored global economic trends to inform decision-making on potential new markets or trading partners
- Provided strategic guidance on international trade matters, contributing to overall business success
- Mentored junior team members, fostering an environment for professional growth within the organization
- Developed insightful market reports for internal use as well as external communication with clients or partners
- Utilized advanced software tools to optimize workflows, automating repetitive tasks to save time and resources
- Collaborated with cross-functional teams for seamless execution of trade initiatives and projects
- Prepared and processed import and export documentation according to customs regulations, laws or procedures
- Tracked shipments processing through customs and other agencies and obtained clearances
- Coordinated with shipping and transport companies on behalf of clients
- Developed and maintained relationships with customs brokers, freight forwarders and customers
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes
- Obtained necessary import and export licenses and permits for shipments
- Advised customers on transportation options, types of carriers or shipping routes
- Insured cargo against loss, damage or pilferage
- Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment
- Researched and prepared product cost and trade compliance reviews for clients
- Followed SOPs with all customer account actions and data management to keep consistent service levels
- Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs
- Maintained up-to-date knowledge of US customs regulations and international trade laws
- Reviewed and signed documents on behalf of clients in line with power of attorney limitations
Administrative Director
The Al-Noorian's College
2016.03 - 2017.01
- Updated reports, managed accounts, and generated reports for company database
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Streamlined office processes by implementing efficient administrative systems and procedures
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Trained employees in company and regulatory compliance requirements to promote conformance
- Oversaw recruitment efforts, attracting top talent and reducing time-to-fill open positions
- Improved customer satisfaction rates by streamlining communication channels between departments and clients
- Prepared budgets with forecasts and projections
- Enhanced interdepartmental collaboration through the implementation of project management tools and strategies
- Organized and supervised office event planning and building renovations
- Established a culture of continuous improvement by promoting professional development opportunities for staff members
- Coordinated cross-functional team projects, ensuring timely completion and successful outcomes
- Evaluated employee performance regularly, providing constructive feedback aimed at improving individual skills as well as overall team effectiveness
- Implemented data management systems to track key performance metrics and inform strategic decisionmaking
- Developed strong relationships with internal stakeholders, fostering collaboration across departments
- Negotiated vendor contracts, securing favorable terms and cost savings for the organization
- Enhanced company image through strategic planning of events showcasing organizational achievements
- Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations
- Assigned tasks and directed team of office clerks
- Directed daily operations, ensuring smooth workflow and effective resource allocation
- Led change management initiatives, successfully navigating organizational transitions with minimal disruption to ongoing operations
- Increased employee productivity through the development of training programs and performance evaluations
- Maintained compliance with industry regulations through diligent record-keeping and regular audits
- Facilitated meetings among various departments to address challenges or issues affecting the organization''s goals
- Implemented document control procedures to ensure accuracy in all administrative tasks
- Managed budgetary concerns for the department, reducing overall expenses while maintaining operational efficiency
- Organized and updated databases, records and other information resources
- Created reports, presentations and other materials for executive staff
- Cultivated strong relationships with vendors and partners supporting administrative operations
- Created organized filing system to manage department documents
- Coordinated office events, seminars and meetings for staff and clients
- Negotiated and executed contracts on behalf of department
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships
- Built and managed processes for tracking and monitoring department performance
- Identified opportunities to streamline processes and improve office operations and efficiency
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
- Improved office operations by automating client correspondence, record tracking and data communications
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities
- Implemented project management techniques to overcome obstacles and increase team productivity
- Managed supervisor itinerary and appointments and streamlined scheduling procedures
- Developed internal requirements and standards to minimize regulatory risks and liability across programs
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
Campus Manager
Al-Noor Centre of Education
LAHORE , Punjab
2013.10 - 2016.02
- Increased campus engagement by organizing and implementing various student activities and events
- Oversaw comprehensive marketing campaigns that raised awareness of campus offerings and achievements within the community
- Organized successful career fairs connecting students directly with potential employers in their respective fields
- Developed strong relationships with local businesses, facilitating internships and job placement opportunities for students
- Assessed student feedback to continuously improve residential life amenities within housing facilities
- Streamlined administrative processes resulting in improved efficiency across multiple departments
- Revamped orientation programs creating an informative yet engaging experience for incoming students
- Facilitated open communication between administration, faculty, staff, and students through regular meetings and forums
- Cultivated an atmosphere of academic excellence by setting high expectations for both students and faculty members alike
- Spearheaded fundraising efforts that secured additional financial support for campus programs, scholarships, and infrastructure improvements
- Coordinated professional development opportunities for faculty members to enhance teaching skills and subject matter expertise
- Managed budgets for various campus departments, resulting in cost savings and efficient resource allocation
- Reduced energy consumption on campus through the implementation of sustainable practices and initiatives
- Implemented recruitment strategies that led to a significant increase in new student enrollment
- Improved overall campus safety through effective management of security staff and protocols
- Collaborated with faculty to develop innovative academic programs that attracted new students and increased retention rates
- Evaluated departmental performance metrics to identify areas needing improvement or growth opportunities
- Established partnerships with other educational institutions, promoting collaboration and shared resources for mutual benefit
- Enhanced the student experience by overseeing facility upgrades and renovations
- Created a supportive campus culture by implementing policies aimed at fostering inclusivity, diversity, and respect among students, faculty, and staff
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives
- Conferred and resolved education-related issues and problems with students, parents and school officials
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned
- Established and updated objectives and tools for overall program and each department to enhance operations
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum
- Planned, administered and controlled budgets and produced financial reports
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources
- Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency
Education
BBA - Supply Chain Management
University of South Asia
Lahore, PB 2010.01 - 2014.04
Skills
Business Analysis
Languages
English
Native language
English
Upper intermediate
B2
Interests
Traveling
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leaveTimeline
Export Executive
Sarena Industries
2022.11 - 2023.06
Export Executive
Nishat Mills Ltd.
2019.04 - 2022.11
Sr. Export Officer
Sarena Industries
2017.07 - 2019.04
Trade Officer
The Bank of Punjab
2017.03 - 2017.07
Administrative Director
The Al-Noorian's College
2016.03 - 2017.01
Campus Manager
Al-Noor Centre of Education
2013.10 - 2016.02
BBA - Supply Chain Management
University of South Asia
2010.01 - 2014.04
Asst. Manager Export
Sarena Textile Industries PVT Limited
7 2023 - Current
Similar Profiles
Samar Gulzar Samar Gulzar null
Accounts Executive at Sarena Industries and Textile Mills (Pvt.) LimitedAccounts Executive at Sarena Industries and Textile Mills (Pvt.) Limited
Sunil SharmaSunil Sharma
Senior Vice President at Rajasthan Textile Mills ( a unit of Sutlej Textiles and Industries Limited)Senior Vice President at Rajasthan Textile Mills ( a unit of Sutlej Textiles and Industries Limited)
Hafiz ImranHafiz Imran
Bookkeeper, Accountant at Rashid Textile Printing Industries (Pvt) LtdBookkeeper, Accountant at Rashid Textile Printing Industries (Pvt) Ltd