Zeeshan Haider
Rawalpindi, Punjab
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Teller
National Bank Of Pakistan
2022.03 - Current
- Received receipts or deposits and making cheques payments, cash replenish in ATM.
- Daily maintain proper cash denominations in safe or vaults.
- Reconcile cash drawers at the end of shift, count and package coins and currency.
- Daily sorting cash on sorting machines
- New account opening, making clearing cheques
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Teller
Allied Bank Ltd.
2017.08 - 2022.02
- Received receipts and making payments,
- Daily sorting cash on sorting machine,
- Daily maintain proper cash denominations in safe or vaults.
- Reconcile cash drawers at the end of shift, count and package coins and currency.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
Internship Student
Askari Bank
2016.06 - 2016.07
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Enhanced team productivity by effectively collaborating on projects and contributing innovative ideas.
- Expanded industry knowledge by conducting research and attending relevant workshops or training sessions.
Education
Master of Commerce - Management
Federal Urdu University
Islamabad, Pakistan03.2022
Bachelors of Commerce - Accounting And Finance
Quaid-i-Azam University
Islamabad, Pakistan04.2015
High School Diploma -
I.C.M.C
Islamabad, Pakistan08.2012
High School Diploma -
IMCB
Islamabad, Pakistan06.2009
Skills
- Cash Handling
- Drawer Balancing
- Customer Relationship Building
- Account Management
- Excellent Time Management Skills
- Financial Services
- Banking
- Cash Counting
- Problem Solving Abilities
- Interpersonal Skills
- Goal Oriented Focus
- Financial Analysis
Languages
English
Intermediate
B1
Urdu
Proficient
C2
Punjabi
Proficient
C2
Timeline
Teller
National Bank Of Pakistan
2022.03 - Current
Teller
Allied Bank Ltd.
2017.08 - 2022.02
Internship Student
Askari Bank
2016.06 - 2016.07
Master of Commerce - Management
Federal Urdu University
Bachelors of Commerce - Accounting And Finance
Quaid-i-Azam University
High School Diploma -
I.C.M.C
High School Diploma -
IMCB
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