Summary
Overview
Work History
Education
Skills
Timeline
Generic
Zeeshan Ahmad

Zeeshan Ahmad

Telemarketing
Rawalpindi, Punjab

Summary

Proven Call Center Representative with a track record of enhancing customer satisfaction at CSR through expert call handling and problem-solving skills. Excelled in maintaining composure under pressure, mastering product upselling, and demonstrating fluency in [Language]. Achieved a significant improvement in customer retention by employing empathetic listening and sales expertise.

Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

1
1
year of professional experience

Work History

Call Center Representative

CSR
02.2024 - Current
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.

Education

Associate of Science - Biology

Sir Syed Colege
Rawalpindi, Punjab, Pakistan
05.2001 -

Skills

Customer service

Timeline

Call Center Representative

CSR
02.2024 - Current

Associate of Science - Biology

Sir Syed Colege
05.2001 -
Zeeshan AhmadTelemarketing