Zeeshan Afzal
Manager
Faisalabad, Punjab
Summary
Dynamic manager with a proven track record at Nexus Group Of Companies, excelling in team leadership and strategic planning. Enhanced customer satisfaction and profitability through effective performance management and financial oversight. Skilled in operations management, fostering a motivated workforce while driving business development and maintaining strong supplier relationships.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Manager
Nexus Group Of Companies
10.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
BBA -
05.2015 - 08.2019
- 3.43 GPA
Intermediate -
03.2014 - 09.2015
Matric -
03.2011 - 07.2013
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Time management
Workforce management
Customer service
Business development
Project management
Business administration
Negotiation
Timeline
Manager - Nexus Group Of Companies
10.2019 - Current
Government College University Faisalabad - BBA,
05.2015 - 08.2019
Punjab College - Intermediate ,
03.2014 - 09.2015
Imran Public High School - Matric ,
03.2011 - 07.2013