Microsoft Office
ZEESHAN
Engineer/Business Analyst
Tando Mohammad Khan,Pakistan
Summary
Dedicated professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Customer Success Representative - Chinese Speaker
Foursource B2B 平台
Berlin
10.2020 - Current
- To invite apparel and fabric manufacturers to participate in ISPO Textrends Award Summer/Winter, and have onboarded 532 Companies last year in 2022.
- Spoke to customers in their native language and established business relationships.
- To assist buyers of fabric and garments find suppliers digitally.
- To reach global sourcing markets and makes apparel sourcing faster, safer, cost-effective, and established digital sourcing network more stronger and effective.
- Provided primary customer support to customers of Mandarin speaking countries China, Taiwan, Hong Kong.
- Successfully accomplishing set targets by utilizing different CRM systems and increased number of sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained staff on operating procedures and company services
Electrical Control Engineer
Powerchina 中国电建
Karachi
12.2017 - 10.2020
- Used critical thinking to break down problems, evaluate solutions and make decisions with suggestion of team.
- Operation of KYN28A-12 Ac Metal-enclosed Switchgear, Inspection of Gantry Cranes, Conveyor Belts, Berthing of Ships Containing 50,000 Ton Coal per Vessel.
- Organized and detail-oriented with strong work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Worked flexible hours across night, weekend and holiday shifts
Electrical Engineer/Chinese Interpreter
China Harbour Engineering Company 中国二航局
Karachi
03.2017 - 11.2017
- Proposed electrical product and system modifications to improve quality and efficiency.
- Performed maintenance procedures and repairs on existing electrical products and systems.
- Provided on-site engineering and technical services during installation and fielding processes.
- Accomplished project and handed over to Port authorized department Waste Water Treatment Board.
Internee
Sinopec International Petroleum Service Corporation 中国石化公司
Jingzhou
08.2016 - 09.2016
- Attended training of PLC (Programmable Logic Controllers)
- Analyzed problems and worked with teams to develop solutions.
Internee
State Grid Corporation of China 国家电网公司
Jingzhou
02.2016 - 05.2016
- Laid 200km high tension line from Yichang to Jingzhou city, and installed electrical equipment.
- Analyzed problems and worked with teams to develop solutions.
Education
Bachelor of Science - Electrical Engineering And Automation
Yangtze University 长江大学
Jingzhou, China 02.2013 - 01.2017
HSC - Engineering (Pre-Engineering)
B.I.S.E.H
Hyderabad, Pakistan 01.2010 - 01.2012
SSC - Science
B.I.S.E.H
Hyderabad, Pakistan 01.2008 - 01.2010
Skills
Amazon Virtual Assistant
Customer Relationship Management Software (CRM)
Sales development representative
Customer consultations
Customer service and support
Microsoft office
Keyboard skills
Freelancer
Additional Information
Chinese media coverage of my language skills in Mandarin.
厉害了！巴基斯坦小伙学说荆州话
http://v.jznews.com.cn/v_jzdst/a/2017/2/11/1486811598480.shtml
http://news.jznews.com.cn/system/2017/02/11/011892717.shtml
https://kknews.cc/society/y85ky6g.html
Software
CRM
PROTEUS
Scratch
Amazon
Certification
Education Credential Assessment Canada
Timeline
Amazon Virtual Assistant
03-2023
Education Credential Assessment Canada
11-2020
Customer Success Representative - Chinese Speaker
Foursource B2B 平台
10.2020 - Current
IELTS
02-2020
Pakistan Engineering Council
01-2020
TUV Austria Bureau Of Inspection & Certification
03-2019
Electrical Control Engineer
Powerchina 中国电建
12.2017 - 10.2020
Electrical Engineer/Chinese Interpreter
China Harbour Engineering Company 中国二航局
03.2017 - 11.2017
Internee
Sinopec International Petroleum Service Corporation 中国石化公司
08.2016 - 09.2016
Internee
State Grid Corporation of China 国家电网公司
02.2016 - 05.2016
Bachelor of Science - Electrical Engineering And Automation
Yangtze University 长江大学
02.2013 - 01.2017
HSC - Engineering (Pre-Engineering)
B.I.S.E.H
01.2010 - 01.2012
SSC - Science
B.I.S.E.H
01.2008 - 01.2010