Zeeshan Malik
Senior Software Product Manager
Summary
Diligent Senior Product Manager offering 18 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch. Global experience in managing and driving Agile projects, defining product strategy and roadmaps, client's management, delivery and support including driving Scrum ceremonies. Have been leading cross functional, remotely distributed and self-organized inclusive teams
Profile Highlights
- Successfully led product development of multiple B2B, B2C mobile and web application within eCom, edtech, collab, healthcare
- Strong experience in agile transformation in large, matrix, geographically distributed and virtual teams. Successfully implemented agile practices across various teams and stakeholder groups. Profound knowledge about agile methodologies especially Scrum/Kanban
- Expert in complete product lifecycle including market research, discovery, initiation, planning, execution, testing, and delivery
- Skilled in driving Scrum ceremonies including writing user stories, sprint planning, daily scrum, sprint review and retrospective
- Skillful in conducting discovery sessions, workshops with customers and users to gather and elicit product requirements
- Strong documentation skills including creating presentations, mockups, wireframes, diagrams, charts, proposals related to project
- Experienced in creating and grooming product backlog, estimations, schedules, design specifications, KPIs and ROI analysis
- Proficient in converting business requirements into project plan, product roadmap, and release plan covering scope, budget, costs, timelines of deliverables, resources, quality, vendors, procurement, risk management, change management and mitigation plan
- Strong knowledge of software engineering methodologies, best principles, patterns and tools for design, development and testing
- Equipped with modern concepts of MVP, Cloud, Micro Services, TDD, BDD, CI/CD, SOA, SAAS and Restful APIs
- A people's person with ability to collaborate and work effectively with individuals at all levels including global clients, C-levels and product teams to discover, implement and align key business and technical requirements, resolve problems and suggest solution
- Skillful in implementing processes and SOPs for project management, agile, engineering, team progress, security, QA and release
- Experienced in recruiting, assembling, developing and managing high performance cross-functional engineering teams. Enjoys leading, motivating and providing technical guidance to teams that take pride in developing high-quality, dependable products Excellent skills in communication, presentation, time management and organization.
- Acquired international exposure by travelling for client meetings, demos, delivering trainings, onsite deployments and workshops in Switzerland, Belgium, Dubai and UK
Overview
19
19
years of professional experience
6
6
years of post-secondary education
8
8
Certifications
Work History
Senior Agile Product Manager
NORTHBAY SOLUTIONS
09.2021 - Current
- Successfully managed and delivered complex mobile and web products, ensuring client satisfaction and quality
- Managed and delivered multiple releases of AI based multi-lingual interpretation based online meeting platform
- Developed bulk buying and predictive procurement cloud-based ERP application for maritime and shipping industry
- Lead product development of web application product providing services for company incorporation and business setup
- Gather valuable insights and needs from customers, market research and translate them into product backlog, epics and stories
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Enhanced user experience, resulting in increased customer satisfaction and retention rates.
- Develop product roadmaps and project plans, proposal including defining scope, product backlog, Design UI/UX, Wireframes, Mockups, estimations, prioritization, resources, release, risks, mitigation and help team in progressing and achieving project goals
- Designed and managed development of exchange platform connecting ecommerce-based seller platforms to 3rd party services
- Launched successful products by conducting thorough market research and identifying customer needs.
- Managed stakeholder expectations effectively throughout entire product development process.
- Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
- Led cross-functional teams to deliver high-quality products on time and within budget constraints.
- Drove revenue growth by establishing strong relationships with key industry partners
Senior Scrum Master/Project Manager
ROYAL CYBERS
01.2020 - 08.2021
- Provide leadership and overall management to cross-functional global product, project management and engineering teams
- Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
- Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
- Successfully led multi-disciplinary teams towards achieving project milestones while adhering to established budgets and timelines.
- Consistently exceeded performance targets by diligently tracking project progress and proactively addressing any deviations from planned objectives.
- Improved overall project efficiency with effective coordination between development, testing, deployment, and support teams during release cycles.
Senior Product Manager
DEVSINC
01.2019 - 06.2020
- Provide leadership and overall management to cross-functional global product, project management and engineering teams
- Led cross-functional teams for successful product launches, resulting in increased market share.
- Ensured regulatory compliance by working closely with legal departments on necessary documentation and approvals.
- Fostered culture of innovation within team by encouraging creative thinking and continuous improvement initiatives.
- Reduced time-to-market by optimizing workflows throughout entire product lifecycle, from ideation to launch.
- Streamlined internal processes by implementing best practices in product management, increasing team efficiency and productivity.
- Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
Senior Program/Product Manager
U-BLOX AG
07.2013 - 12.2018
- Successfully directed and managed multimillion dollar 5G LTE software development and integration programs and projects aligned with business portfolio strategy
- Drove revenue growth by establishing strong relationships with key industry partners.
- Increased product adoption by developing and implementing effective marketing strategies.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Presented compelling product demonstrations at industry conferences, garnering significant interest from potential customers and stakeholders alike.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions
- Reduced production costs through strategic supplier negotiations and process improvements
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates
Senior Technical Project Manager
SERVICE SALES CORPORATION
09.2012 - 07.2013
- Managed and led software development, integrations and IT maintenance activities and projects for Supply chain, Retails and Warehouse Management systems
- Developed comprehensive project plans with clearly defined milestones, ensuring all stakeholders remained informed of progress.
- Ensured successful project completion by effectively addressing and resolving issues as they arose throughout the development process.
- Oversaw quality assurance activities, ensuring that final deliverables met or exceeded client expectations consistently.
- Mentored junior team members in technical skills, fostering a culture of knowledge sharing and professional development within the organization.
- Championed continuous improvement initiatives within the team, identifying opportunities for streamlining processes or enhancing skillsets to drive higher levels of performance consistently across projects.
- Implemented automated tools for tracking project performance metrics, enabling quick identification of areas needing improvement or intervention.
- Reduced project delivery time by optimizing resource allocation and prioritizing critical tasks.
- Managed budgets of multi-million-dollar projects, maintaining financial discipline and optimal resource utilization across all stages of development.
- Applied data-driven decision-making techniques for improved planning and forecasting accuracy in projects.
- Coordinated with senior leadership to align project objectives with broader organizational goals, maximizing overall business impact from each initiative undertaken.
Software Team Lead
FORMULATRIX INC
08.2009 - 09.2012
- Responsible for leading design, development and integration of protein crystallization tools
- Boosted software security measures by conducting vulnerability assessments and implementing best practices in secure coding.
- Evaluated potential risks associated with software projects, proactively implementing mitigation strategies where necessary.
- Streamlined communication between technical teams and non-technical stakeholders through clear explanations of complex concepts.
- Ensured seamless integration of new technologies into existing systems by conducting thorough compatibility assessments.
- Led team meetings to review progress, address challenges, and ensure alignment on project goals across all stakeholders.
- Developed comprehensive documentation for end-users, facilitating easier adoption of new features and functionality.
- Assisted in recruitment efforts by interviewing candidates and making recommendations for new hires based on skillset fit within team dynamics.
- Mentored junior developers, improving their coding skills and overall productivity within team.
- Collaborated with cross-functional teams to develop innovative solutions, meeting both business and customer requirements.
Principle Software Engineer
SAMVISIONS (DEVASP)
08.2006 - 08.2009
- Lead development and integration of ecommerce solutions
- Optimized algorithms for faster processing, reducing overall computation time.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Collaborated with cross-functional teams to deliver high-quality software products on schedule.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Refactored legacy codebase for improved maintainability, paving the way for easier future updates.
- Championed best practices in coding standards within the team, fostering a culture of consistency and excellence across all projects.
- Designed robust testing frameworks to validate functionality and ensure a high level of quality assurance.
- Proactively identified security vulnerabilities in application code, implementing necessary measures to mitigate risks.
Senior Software Engineer
CUREMD CORPORATION
09.2004 - 08.2006
- Designed and developed the EHR solutions
- Led architecture discussions, driving innovation in software design and implementation strategies.
- Collaborated with cross-functional teams to design innovative software solutions.
- Demonstrated experience and good hands-on programming experience C#. NE, Python and Angular.
Education
Master of Science - Computer Science
Lahore University of Management Sciences
Lahore 09.2005 - 03.2008
Bachelor of Science - Computer Science
Sir Syed University of Engineering And Technology
Lahore 04.2000 - 03.2004
Skills
Ideation and Planning
People, Leadership and Personal Acumen
Inclusivity, Empathy, Team Leadership, Cross Functional Leadership and Alignment, Presentation & Delivery, Coaching & Training, Objective Settings & Reviews, Emotional Intelligence, Problem Solver, Focused, Process & Result Oriented, Critical Thinking, Priority Management, Self Sufficient, Strong Communication, Persuasive, Proactive, Multitasking, Forward Thinker, Self-Motivated, Research Oriented, Stakeholder Management and Collaboration, Attention to Detail, Team Motivation, Power Mentoring, Servant Leadership, Anchoring, Conflict Resolution, Lead by Vision, Reality & Example
Application Design and Architecture
MVC, OOD, ORM, TDD, DDD, BDD, SAAS, Micro Services, Continuous Integration & Delivery, Test Automation, Security, Design Patterns, SOLID, UML (Sequence, Class, Object, State, Data Flow Diagrams), Code Coverage
Tools, Technologies, Operating Systems and Databases
JIRA, MS Project, Confluence, Zoho, Asana, Slack, Trello, Figma, HubSpot, SEMrush, AWS, VS Code, Eclipse, Perforce, Team Coherence, Jenkins, Swarm, GitHub, Visio, Rational Rose, Kubernetes, Docker, MS Azure, Nodejs, Reactjs, C#Net, C/C, Java SE/EE, VBNet, Android, IOS, PHP Laravel, ASPNet, XML, JavaScript, AJAX, Rest API, Windows, Linux, Apache/Tomcat, SQL Server, PostgreSQL, MySQL, Mongo DB, ADONet, OLEDB, PL/SQL, Aha, Balsamiq, Python, Perl, Shell Scripting, Groovy, JQuery, HTML, CSS, SharePoint, NoSQL, NHibernate, TFS, Nexus, Testrail, Testlink, SVN, Cloud Computing, JUnit, NUnit, Selenium, Circle CI, Static Code Analysis, Clang, Vagrant, Oracle, SSI packages
Product Vision and Strategy
Contract Negotiation, Project Planning and Management, Product Lifecycle Management, Product positioning, Objectives Management, User and UX Research, Wireframe Design, App Development, Product Backlog Management, Design thinking, User Story Creation, Feature Prioritization, Competitive Analysis, Product Metrics Analysis, Data Analytics, ROI Analysis, Pricing Strategy, Data-driven decision-making, KPI Tracking, Strategic Planning and Alignment, Release Calendar Management, Resource Management, Documentation Management, Digital Marketing, Customer Segmentation, Requirements Discovery and Scope Management, Waterfall, Agile, Scrum, Kanban, SAFe, Lean, XP, Change & Risk Management, A/B Testing, Presale and Post-sale Support, SLAs Definition, Operations Management, Sales Enhancement, Vendor Management, Budget & Cost, MVP development, Client Management
Goal Management
Product Roadmaps
Product Research and Trend Analysis
Websites
Certification
Certified Scrum Master (CSM) - Scrum Alliance
Other Consultation Projects
Bridging Loan Management Web App - Manage client loan history, events, reports, email notifications and reminders for payments
Fault Locator IOS/Android App - Manage and monitor property surveys and repairs, costs and schedules
Family Dollar IOS/Android App - Manage and monitor departmental store supervision surveys for a large US stores chain
Cintas IOS/Android App - Manage routes using maps for a large customer services company in USA
Real Estate Management Web App - Support real estate match making, premier listing services to buyers, seller, agents
Research Work
- Implementation of Semantic Virtual Document - paper
- CMMI appraisal of a software company - project
- Data Security and Cryptography – paper
- Comparison between AMPS and D-AMPS - project
- Simulation comparison between TCP Tahoe and Reno - project
- Design & Analysis of SONAR - paper
- Software Inspection and testing Models - paper
- IOT Smart homes and Appliances - research
Accomplishments
Communities: PMP Lahore Chapter | Scrum Alliance | Agile Pakistan | PASE | Stack Overflow | DotNetOlympians | CodeProject
Interests: Blogging | Participation in Forums and Communities |Webinars | Training | Traveling | Reading | Sports
Achievements: 3 times Employee of the year award | 4th position in SOFTEC | 3rd position in LUMS programming competition
Timeline
Scrum@Scale Training - Scrum Alliance
10-2021
Senior Agile Product Manager
NORTHBAY SOLUTIONS
09.2021 - Current
PMP-ACP Training - PMI
07-2020
PMP Training - PMI
06-2020
Senior Scrum Master/Project Manager
ROYAL CYBERS
01.2020 - 08.2021
Certified Scrum Master (CSM) - Scrum Alliance
03-2019
Certified Scrum Product Owner (CSPO) - Scrum Alliance
03-2019
Senior Product Manager
DEVSINC
01.2019 - 06.2020
Certified Atlassian JIRA Administrator - Valiantys London, UK
06-2017
Program and Project Management Training - Belgium
03-2017
Senior Program/Product Manager
U-BLOX AG
07.2013 - 12.2018
Senior Technical Project Manager
SERVICE SALES CORPORATION
09.2012 - 07.2013
Oracle RMS Training - Oracle Dubai
05-2012
Software Team Lead
FORMULATRIX INC
08.2009 - 09.2012
Principle Software Engineer
SAMVISIONS (DEVASP)
08.2006 - 08.2009
Master of Science - Computer Science
Lahore University of Management Sciences
09.2005 - 03.2008
Senior Software Engineer
CUREMD CORPORATION
09.2004 - 08.2006
Bachelor of Science - Computer Science
Sir Syed University of Engineering And Technology
04.2000 - 03.2004