Summary
Overview
Work History
Education
Skills
About Me
Timeline
Generic
ZAMAN MEHBOOB

ZAMAN MEHBOOB

Lahore

Summary

Dynamic professional with extensive experience as a Senior English Teacher at The Punjab School, excelling in classroom management and performance improvement. Proven leadership in enhancing student engagement and fostering team collaboration. Adept at lesson planning and conducting workshops, driving significant improvements in learning outcomes.

Overview

7
7
years of professional experience

Work History

Senior English Teacher

The Punjab School
09.2021 - Current
  • - Taught English from middle to matric level.
  • - Implemented performance improvement plans.
  • - Managed classrooms with over 100 students per session.

Branch Manager

Ard Al Falak Consultancy
01.2023 - 08.2024
  • - Oversaw daily branch operations and ensured compliance with corporate policies.
  • - Led a team of consultants, improving efficiency and client satisfaction.
  • - Developed business strategies to increase regional market presence.

English Teacher

Oxbridge Grammar School
12.2020 - 08.2021
  • - Delivered English lessons and managed class activities.
  • - Maintained high engagement and learning outcomes.

Customer Service Representative

Shave Box
09.2019 - 08.2021
  • - Handled high volumes of calls and customer inquiries.
  • - Resolved complaints and generated sales leads.

Customer Service Representative

UK Based Call Centre
03.2018 - 06.2019
  • - Managed outbound calls and sales pitches.
  • - Built rapport with clients and boosted conversions.

Education

MPhil - Applied Linguistics

University of Central Punjab
Lahore

Skills

  • Oral and written communication
  • Classroom management
  • Team collaboration
  • Time management
  • Customer loyalty building
  • Creativity and flexibility
  • Project planning
  • Leadership
  • Conducting workshops
  • Lesson planning
  • Parent-teacher communication

About Me

A passionate and adaptable professional, I bring experience in both education and customer service. Skilled in resolving conflicts, managing diverse tasks, and handling feedback across digital platforms. Eager to learn, grow, and take on international challenges.

Timeline

Branch Manager

Ard Al Falak Consultancy
01.2023 - 08.2024

Senior English Teacher

The Punjab School
09.2021 - Current

English Teacher

Oxbridge Grammar School
12.2020 - 08.2021

Customer Service Representative

Shave Box
09.2019 - 08.2021

Customer Service Representative

UK Based Call Centre
03.2018 - 06.2019

MPhil - Applied Linguistics

University of Central Punjab
ZAMAN MEHBOOB