Software Installation
Help Desk Support
Network Troubleshooting
Remote Desktop Support
Network Security
Zamam Fayyaz
Network Engineer
Azad, Balochistan,BA
Summary
Adept IT Support Engineer with a proven track record at Cyberpanel, enhancing system performance and user satisfaction through expert software installation, network troubleshooting, and effective communication.
Proficient in routing and switching concepts.
Knowledgeable in network protocols and technologies.
AWS Cloud Computing (Certified)
Familiarity with AWS cloud services, including EC2, S3, and VPC.
Strong problem-solving and analytical skills.
Excellent communication and teamwork abilities
Overview
1
1
year of professional experience
Work History
IT Support Engineer
Cyberpanel
08.2023 - 02.2024
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
Education
Bachelors - Computer Science
University Of Poonch Rawalakot Azad Kashmir
Pakistan 05.2001 -
Skills
Timeline
IT Support Engineer
Cyberpanel
08.2023 - 02.2024
Bachelors - Computer Science
University Of Poonch Rawalakot Azad Kashmir
05.2001 -
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