Surveillance monitoring
Zain Ul Abdeen
CCTV Supervisor , Security Officer, CSR
Rawalpindi, Punjab,PB
Summary
Dynamic professional with a proven track record in surveillance monitoring and enhancing security protocols at Bahria Town. Skilled in incident investigations and report writing, with a knack for fostering strong client relationships. Achieved significant improvements in operational efficiency and customer service, leading to increased collaboration and repeat business.
Overview
6
6
years of professional experience
2
2
Languages
Work History
CCTV Operator
Bahria Town
08.2023 - Current
- Watched both live and recorded video surveillance footage.
- Assisted law enforcement with investigations by providing relevant CCTV footage when required.
- Recorded time, date and location of incidents.
- Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
- Investigated prior incidents on CCTV to prepare reports for local authorities.
- Enhanced security by monitoring and operating multiple CCTV cameras in a professional setting.
- Ensured data privacy compliance by strictly adhering to company policies and legal guidelines when handling sensitive video recordings.
- Reported any incidents immediately to local law enforcement.
Redemption Officer
FUN CITY
01.2021 - 07.2023
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated operations with other emergency service groups.
Sales Executive
Ideas by Gul Ahmed
02.2019 - 11.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Associate of Applied Science - CIVIL TECHNOLOGY
FAIZ UL ISLAM
Rawalpindi, Punjab, Pakistan 04.2001 -
Skills
Several screen monitoring
Incident Reporting
Incident Investigations
Report Writing
Security Protocols
Interests
Searching
Timeline
CCTV Operator
Bahria Town
08.2023 - Current
Redemption Officer
FUN CITY
01.2021 - 07.2023
Sales Executive
Ideas by Gul Ahmed
02.2019 - 11.2021
Associate of Applied Science - CIVIL TECHNOLOGY
FAIZ UL ISLAM
04.2001 -
Similar Profiles
Shahbakht Amir AwanShahbakht Amir Awan
IT Assistant Manager at Bahria TownIT Assistant Manager at Bahria Town
Syed Raza AbbasSyed Raza Abbas
IT System Administrator at Bahria TownIT System Administrator at Bahria Town
Irfan AliIrfan Ali
Registered nurse at Bahria Town International Hospital KarachiRegistered nurse at Bahria Town International Hospital Karachi