Zainab Ul Ghazali
Account Executive
Islamabad
Summary
A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.
Overview
8
8
years of professional experience
Work History
Account Executive
MOTIVE
04.2024 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Sr. Sales Executive
Stella Technology
10.2021 - 05.2024
- Utilized multiple marketing strategies to improve profitability.
- Managed full sales lifecycle for SMB accounts.
- Managed digital marketing initiatives in accordance with consumer targets and needs.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Prospected leads, scheduled meetings and converted targets into customers at 70% rate.
- Earned best employee award for maintaining customer satisfaction ratings and securing high-profit accounts.
- Demonstrated products and features to customers, answered questions and overcame objections.
Account Manager
Ingram Micro
11.2020 - 10.2021
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Developed and implemented strategies to increase client retention.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Educated clients on new products or services to increase customer engagement with brand.
- Built diverse and consistent sales portfolio.
- Quoted prices, credit terms and other bid specifications.
Corporate Account Manager
Zones Inc
05.2017 - 10.2020
- Secured competitor business via strategic marketing, service programs and promotions.
- Coordinated full sales lifecycle from proposal development to closings and follow-up.
- Negotiated profitable proposals with major companies, securing long-term accounts worth over $millions annually.
- Developed, serviced and grew corporate accounts up to 50% annually.
- Established profitable partnerships to grow corporate account base.
- Consulted with businesses to supply accurate product and service information.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
Bachelor of Science - Computer Sciences
NCBA & E
12.2017
Skills
- Top-rated sales performance
- Sales communications
- Sales operation
- Sales presentations
- Client Management
- CRM/HubSpot/Salesforce
- Client account management
Timeline
Account Executive
MOTIVE
04.2024 - Current
Sr. Sales Executive
Stella Technology
10.2021 - 05.2024
Account Manager
Ingram Micro
11.2020 - 10.2021
Corporate Account Manager
Zones Inc
05.2017 - 10.2020
Bachelor of Science - Computer Sciences
NCBA & E
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