Mental Health Awareness
Zainab
Clinical Psychology Intern
Rawalpindi, Punjab
Summary
Dynamic and empathetic Clinical Psychology student (5th semester) with one year of experience as a Student Admissions & Language Test Support Officer at The Password Institute. Adept at enhancing student experiences through strong client communication, counseling, and operational support. Achieved a 30% increase in test enrollment conversion while maintaining a 95% satisfaction rate. Now seeking a clinical psychology internship or entry-level role to apply psychological principles, support mental wellness, and build therapeutic communication skills in real-world settings.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Student Admissions & Language Test Support Officer
The Password Institute
01.2022 - 02.2023
- Guided over 150 students in selecting and preparing for international English language proficiency tests (IELTS, Duolingo, PTE).
- Successfully supported over 80 students in completing admission processes for universities in the UK, Canada, and Australia.
- Maintained a 95% student satisfaction rate based on query resolution, guidance quality, and follow-up support.
- Increased test enrollment conversion by 30% through effective student counseling and follow-up.
- Managed end-to-end documentation for university admissions, reducing student errors in applications by 40%.
- Delivered clear, step-by-step test guidance sessions, improving students’ confidence and understanding of test formats.
Education
Bachelor of Science - Physiology
Muslim Youth University
Islamabad, Pakistan 04.2001 -
Higher Secondary School Certificate (HSSC) - Arts
Government College For Women Satellite Town
Rawalpindi, Punjab, Pakistan 04.2001 -
Secondary School Certificate (SSC) - Arts
M.C Girls High School Teli Mohallah
Rawalpindi, Punjab, Pakistan 04.2001 -
Skills
Operational support
Interests
Psychological Counseling
Human Behavior & Emotions
Timeline
Student Admissions & Language Test Support Officer
The Password Institute
01.2022 - 02.2023
Bachelor of Science - Physiology
Muslim Youth University
04.2001 -
Higher Secondary School Certificate (HSSC) - Arts
Government College For Women Satellite Town
04.2001 -
Secondary School Certificate (SSC) - Arts
M.C Girls High School Teli Mohallah
04.2001 -
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