Bushra Zain
Banker/ Relationship Manager
Islamabad,IS
Summary
Goal-driven banking professional and Entrepreneur; well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Overview
2024
2024
years of professional experience
12
12
years of post-secondary education
2
2
Languages
Work History
Business Partner/ Supply Chain Specialist
Urbane Trove LLC
1 2022 - 12.2023
- Company Overview: I worked as Business Partner/ Supply Chain Specialist to my husband in setting up our online ecommerce business in Texas, USA
- Researching, analyzing products leads and evaluating profitability
- Engaging with business partners in USA for establishing product supply contracts as 'Resellers' of high-quality brands
- Business partners included top grocery distributors as well as manufacturers and brands owners
- Administrative management of business documentation including research and analysis related to product hunting
- I worked as Business Partner/ Supply Chain Specialist to my husband in setting up our online ecommerce business in Texas, USA
Relationship Manager
Silk Bank
07.2012 - 01.2013
- Follow market trends and developments to increase the bank's business in established and developing markets
- Develop close partnerships with multiple groups throughout branch coverage area to assist acquiring new or expand existing relationships
- Meeting monthly business targets for deposits including current account growth, low cost SA growth, term deposit growth and portfolio management
- Achieve all control related objectives from ICU, SBB inspection, Audit Raking, and implementation of audit recommendations
- Maintain record keeping and documentation including MIS collation and submission to Branch Manager
- Induction of New Accounts and carry out customer orientation
- Conduct training sessions for sales executive providing product knowledge and documentation/ record keeping requirements
- Coordinate with ASU department for resolving the discrepancies
- Engage customers with grievances through meetings for the resolution of complaints and their queries
Relationship Officer
Faysal Bank
01.2010 - 06.2012
Direct Sale Representative
Standard Chartered Bank
04.2008 - 12.2009
Education
Interior Design Masterclass -
Studio A Collective
01.2024 - 12.2024
Three months course - Interior Décor and Design
RIAD
01.2024 - 12.2024
Msc - Administrative Sciences
AIOU
01.2020 - Current
Masters - English Literature and app. Linguistics
NUML
01.2005 - 12.2007
Bachelor - Humanities
University of the Punjab
01.2003 - 12.2004
Skills
Report Writing
Compliance
Sales
Client relationship management
Team Work
Microsoft Office
Communications
Financial Analysis
Interior Decor
Accomplishments
- Achieved PAN country 6th position in liabilities (CASA) at Faysal Bank-2011
- Achieved PAN country 10th position in liabilities (CASA) at Faysal Bank-2012
- Achieved Excellent Performance certificates in liability CTB in Standard Chartered Bank.
- Achieved Excellent Performance certificates and shield in retail banking at Faysal Bank.
- First Prize in English debate competition at Govt. Degree College for Women, Rawalpindi.
- First Prize in Inter-collegiate Naat Competition
- Second Prize in Fancy Dress Show held in Jung Forum Hall, Rawalpindi.
Training
- Interior Décor & Design
- Sale excellence
- Amazon Wholesale FBA
- Legal and Compliance
- Product Training: (Small Medium Enterprises, Islamic Banking, Consumer Transactional Banking)
- Building sale momentum
- 5 C's of Sales Induction
- Conventional Vs Islamic banking
- Insurance products training
References
Can be furnished as and when requested
Timeline
Interior Design Masterclass -
Studio A Collective
01.2024 - 12.2024
Three months course - Interior Décor and Design
RIAD
01.2024 - 12.2024
Msc - Administrative Sciences
AIOU
01.2020 - Current
Relationship Manager
Silk Bank
07.2012 - 01.2013
Relationship Officer
Faysal Bank
01.2010 - 06.2012
Direct Sale Representative
Standard Chartered Bank
04.2008 - 12.2009
Masters - English Literature and app. Linguistics
NUML
01.2005 - 12.2007
Bachelor - Humanities
University of the Punjab
01.2003 - 12.2004
Business Partner/ Supply Chain Specialist
Urbane Trove LLC
1 2022 - 12.2023
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