Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Timeline
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Zaid Khan

Karachi

Summary

Collaborative and detail-oriented EDI Analyst with over 3 years of hands-on experience in EDI integration, trading partner onboarding, and process optimization. Proficient in industry standards such as X12, EDIFACT, and XML, with strong technical troubleshooting, and mapping capabilities. Demonstrated ability to lead EDI projects end-to-end, coordinate with cross-functional teams, and deliver results under pressure. Adept in both Agile and Waterfall project environments, committed to improving data accuracy and stakeholder satisfaction.

Overview

5
5
years of professional experience

Work History

EDI Consultant

Georg Jensen A/S
Karachi
01.2024 - Current
  • Developed strong partnerships with important organizational stakeholders and external clients to gain a comprehensive understanding of their objectives.
  • SPS Commerce EDI Testing & Onboarding | Partner Integration | Data Mapping | Client Communication
  • Developed and managed project plans while providing status updates to management.
  • Minimized issues by helping train customer service team members in methods for supporting EDI activities.
  • Developed custom EDI mapping templates based on customer requirements.
  • Verified the precision of EDI transactions through unit testing ahead of production release.
  • Monitored performance of EDI applications deployed at client sites in order to detect any anomalies or faults in the system.
  • Managed multiple projects simultaneously while ensuring that all deadlines were met without compromising quality standards.

EDI Analyst

Peter Millar Official
Karachi
01.2023 - 12.2023
  • Developed EDI solutions for various trading partners using industry standards such as X12, EDIFACT and XML.
  • Analyzed incoming data files to identify issues or errors related to the mapping of data elements.
  • Performed root cause analysis on transmission issues.
  • Provided technical support and training to staff on EDI systems, processes and procedures.
  • Performed system testing for all EDI transactions prior to implementation.

Customer Service Representative

Global Vision
Karachi
06.2022 - 12.2022
  • Handled resident inquiries, complaints, and requests about community maintenance, rules enforcement, billing, and general property management.
  • Determined optimal methods to respond to client inquiries.
  • Maintain accurate records of all interactions and transactions in HOA management software.
  • Handle and escalate homeowner complaints while ensuring prompt resolutions.

Order Entry Coordinator

PPI APPAREL GROUP
Karachi
01.2021 - 12.2021
  • Created packing slips and invoices for outgoing shipments with job-related software.
  • Read and understood pick sheets in order to prepare accurate customer orders.
  • Accurately entered customer orders into the order entry system while ensuring accuracy of pricing and product information.
  • Completed day-to-day duties accurately and efficiently.

Education

Higher Diploma in Software Engineering (HDSE) - Software Engineering

Aptech
09-2021

Skills

  • EDI troubleshooting
  • SPS Commerce EDI Integration & Customer Onboarding
  • Integration testing
  • EDI implementation
  • EDI training
  • EDI software expertise
  • Troubleshooting skills & Root Cause Analysis
  • EDI transactions monitoring

Languages

3,B1,6,C2

Education and Training

other

Timeline

EDI Consultant

Georg Jensen A/S
01.2024 - Current

EDI Analyst

Peter Millar Official
01.2023 - 12.2023

Customer Service Representative

Global Vision
06.2022 - 12.2022

Order Entry Coordinator

PPI APPAREL GROUP
01.2021 - 12.2021

Higher Diploma in Software Engineering (HDSE) - Software Engineering

Aptech

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Zaid Khan