ZAIBUNNISA
CABIN CREW
KARACHI
Overview
15
15
years of professional experience
6
6
Languages
Work History
Cabin Crew
Saudi Arabian Airline
Riyadh
01.2014 - Current
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality.
- Oversaw maintenance of all required equipment and sent it out for required services.
Cabin Crew
Shaheen Airline
Karachi
11.2010 - 01.2012
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality.
- Cross-trained shift staff in various tasks by rotating assignments on frequent basis.
- Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
Customer Service Manager
Nestle Pakistan (PVT) LTD.
Karachi
06.2008 - 12.2009
- Followed through with client requests to resolve problems.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
Bachelor of Science - Biochemistry
04.2001 -
Certification
Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Cabin Crew - Saudi Arabian Airline
01.2014 - Current
Cabin Crew - Shaheen Airline
11.2010 - 01.2012
Customer Service Manager - Nestle Pakistan (PVT) LTD.
06.2008 - 12.2009
National Grammar High College - Bachelor of Science, Biochemistry
04.2001 -