Business Management
Zahid Hussain
Dishwasher
Karachi
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
6
6
Languages
Work History
Restaurant Team Member
KFC
Karachi
11.2020 - Current
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Dish Washer
The Unique Foods
Karachi
01.2017 - 01.2020
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Followed supervisor instructions to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
Store Assistant
Hussain International Services
Karachi
01.2014 - 12.2016
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered questions about store policies and addressed customer concerns.
- Remained calm and composed in tense situations involving angry or upset customers.
- Worked with loss prevention in monitoring shopper behavior.
- Located merchandise across various stores to address customer needs.
- Established and maintained professional relationships with customers to increase trust and rapport.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Wrapped, boxed and weighed bakery department products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
Education
Secondary School Diploma - Biology
Falcon Grammer School
Karachi, Pk 01.2004 - 09.2008
High School Diploma - Ecommerce
Govt Degree College
Karachi, Pk 08.2013 - 08.2014
Skills
Customer interaction
Verbal and written communication
Cleaning techniques
Operational standards
Food spoilage prevention
Performance improvement
Item promotion
Hospitality service expertise
Food sales and promotion
Guest seating arrangements
Dining area maintenance
Operations and procedural knowledge
Recordkeeping
Food safety measures
Taking orders
Banquet coordination
Table setting knowledge
Food station setup
Cash handling
Interests
Professional Team Work
Timeline
Restaurant Team Member
KFC
11.2020 - Current
Dish Washer
The Unique Foods
01.2017 - 01.2020
Store Assistant
Hussain International Services
01.2014 - 12.2016
High School Diploma - Ecommerce
Govt Degree College
08.2013 - 08.2014
Secondary School Diploma - Biology
Falcon Grammer School
01.2004 - 09.2008