Zahid Fareed
Lead Generation Specialist
Islamabad,Alipur Frash
Summary
Dynamic Lead Generation Specialist with a proven track record at Egeeks Global, excelling in quality lead generation and fostering teamwork. Mastered social media marketing to expand brand visibility, significantly enhancing customer satisfaction and loyalty at MARS BPO. Skilled in qualifying prospects and adept in both product knowledge and collaborative efforts, driving substantial growth.
Overview
3
3
years of professional experience
Work History
Lead Generation Specialist
Egeeks Global
Rawalpindi
05.2023 - 09.2024
- Managed multiple lead generation channels simultaneously, ensuring consistent results across all platforms.
- Evaluated performance metrics regularly for ongoing optimization of lead generation tactics, ensuring continued growth and success in the role.
- Developed successful social media marketing strategies to generate new leads and expand brand visibility.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Overcame objections using friendly, persuasive strategies.
- Developed extensive knowledge of products and services to better assist customers.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
CSR
MARS BPO
Rawalpindi
01.2022 - 06.2022
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Answered constant flow of customer Messages with minimal wait times.
- Responded to customer requests for products, services, and company information.
Education
I COM - COMMERCE
RED C INSTITUTE
Rawalpindi05.2022
Skills
Quality lead generation
Languages
English
Intermediate (B1)
Urdu
Bilingual or Proficient (C2)
Timeline
Lead Generation Specialist
Egeeks Global
05.2023 - 09.2024
CSR
MARS BPO
01.2022 - 06.2022
I COM - COMMERCE
RED C INSTITUTE
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