ZAFAR SHER KHAN AFRIDI
SALES MANAGER
KARACHI
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
3
3
Languages
2
2
Certificates
Work History
Sales Manager
Ezical2 Pvt Ltd
Karachi
11.2019 - Current
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
TEAM LEADER
Emirates NBD bank, Emirates
Dubai
02.2016 - 08.2019
- Manage the sales of Credit Cards and Personal Loans
- Manage the telesales and outdoor field as well
- Meet with given targets of consumer financing.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Forecasted sales to management and collaborated to build effective sales team.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
TEAM LEADER - SME DEPARTMENT
ETISALAT
Dubai
06.2009 - 12.2015
- Setting sales goals and developing sales strategies
- Researching prospects and generating leads
- Contacting potential and existing customers on the phone, by email, and in person
- Handling customer questions, inquiries, and complaints
- Meeting daily, weekly, and monthly sales targets
Sales Representative
JUMBO ELECTRONICS
Dubai
10.2007 - 04.2009
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Intermediate -
Board of Intermediate Education
Karachi, PakistanSkills
Oracle 9iundefined
Certification
DBA (Oracle9i)
Timeline
Sales Manager
Ezical2 Pvt Ltd
11.2019 - Current
TEAM LEADER
Emirates NBD bank, Emirates
02.2016 - 08.2019
TEAM LEADER - SME DEPARTMENT
ETISALAT
06.2009 - 12.2015
Sales Representative
JUMBO ELECTRONICS
10.2007 - 04.2009
Intermediate -
Board of Intermediate Education
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