YUSMA SHAFIQ
HR Manager
Islamabad,IS
Summary
Well-qualified HR Professional with proven success in improving operations and solving problems and a drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
HR Manager
Sohaib Saleem Dar & Co, Accountax Consultants, UK Ltd
Islamabad
03.2022 - Current
- Develop human resources solutions by collecting and analyzing information and recommending course of action.
- Implement human resources programs including talent acquisition, staffing, compensation, health benefits, training and development, records management, employee relations and retention, compliance, and labor relations
- Responsible for providing functional support for incentive programs
- Conduct research, develop and organize information, update job knowledge through self learning
- Improve department and organization reputation by accepting ownership for accomplishing new and different requests along with exploring opportunities to add value to job accomplishments
- Actively source candidates for open positions/roles using all possible recruitment methods – web portals, postings, social networks, databases, referrals and contacts
- Source, screen, schedule, conduct interviews, and process all prospective candidates.
Freelance Recruiter
Joveo
04.2022 - 07.2022
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Generated specific candidate pool for career opportunities through headhunting
- Developed recruiting strategies to identify qualified candidates and build network.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
HR CONSULTANT
Office in Hands
Islamabad
03.2022 - 06.2022
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Led and strategically directed recruitment programs for client
HR Manager
Prestige International
Islamabad
03.2021 - 05.2022
- Streamlined HR strategies and efficiencies, coordinated new hire orientations and provided onboarding and training for 37 new employees.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Maintained payroll and benefits for employees while minimizing financial discrepancies through detailed program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Processed employee claims involving performance issues and harassment.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Recruited top talent to maximize profitability.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
SR. HR SPECIALIST
Prestige International
Islamabad
03.2019 - 03.2021
- Successfully developed and presented progress reports on HR department.
- Analyzed company trends and rectified employee performance issues.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Planned new hire orientations and handled contracts.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Operations Specialist
Silk Road Network Technology Co. Ltd
Islamabad
08.2018 - 02.2019
- Tracked and analyzed reports to determine needed improvements.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Generated reports of findings to help management with making key decisions.
- Used MenaMobile CRM to model data and forecast trends.
- Managed internal operational standards and productivity targets.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Assisted the part time employees working for the app with questions and problems to build brand loyalty and cultivate lasting business relationships.
Intern
Unicres (PVT) Ltd
Islamabad
06.2018 - 08.2018
- Sorted, organized and maintained files.
- Provided clerical support, addressing routine and special requirements.
- Developed content for the website.
Intern
PTCL Headquarters, IDEAS FOUNDATION
Islamabad
07.2017 - 09.2017
- Provided clerical support, addressing routine and special requirements.
- Took meeting notes and compiled paperwork to support department.
- Researched and reviewed information in support of daily objectives.
Education
MBA - Human Resource Management
Bahria University Islamabad Campus
Islamabad 02.2019 - 01.2021
Bachelor of Science - Leadership & Management Studies
National Defence University
Islamabad 09.2014 - 07.2018
Skills
Workforce improvements
Compensation and benefits
Personnel recruitment
Payroll coordination
Equal opportunities facilitation
Succession planning
Training programs
Performance management
HR processes
Company policies
Talent management
Records management
Benefits administration
Recruitment
Team Building
Accomplishments
- Supervised team of 60 staff members.
- Headcount increased from 23 to 60. The number 60 do not include the employees that resigned or were terminated within the tenure.
- Collaborated with team of 4 in the development of MTO Program
- Successfully conducted the training of managers
- Successfully implemented the change from papers to software
Timeline
Freelance Recruiter
Joveo
04.2022 - 07.2022
HR Manager
Sohaib Saleem Dar & Co, Accountax Consultants, UK Ltd
03.2022 - Current
HR CONSULTANT
Office in Hands
03.2022 - 06.2022
HR Manager
Prestige International
03.2021 - 05.2022
SR. HR SPECIALIST
Prestige International
03.2019 - 03.2021
MBA - Human Resource Management
Bahria University Islamabad Campus
02.2019 - 01.2021
Operations Specialist
Silk Road Network Technology Co. Ltd
08.2018 - 02.2019
Intern
Unicres (PVT) Ltd
06.2018 - 08.2018
Intern
PTCL Headquarters, IDEAS FOUNDATION
07.2017 - 09.2017
Bachelor of Science - Leadership & Management Studies
National Defence University
09.2014 - 07.2018