Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SoftwareDeveloper
YUSMA SHAFIQ

YUSMA SHAFIQ

HR Manager
Islamabad,IS

Summary

Well-qualified HR Professional with proven success in improving operations and solving problems and a drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work History

HR Manager

Sohaib Saleem Dar & Co, Accountax Consultants, UK Ltd
Islamabad
03.2022 - Current
  • Develop human resources solutions by collecting and analyzing information and recommending course of action.
  • Implement human resources programs including talent acquisition, staffing, compensation, health benefits, training and development, records management, employee relations and retention, compliance, and labor relations
  • Responsible for providing functional support for incentive programs
  • Conduct research, develop and organize information, update job knowledge through self learning
  • Improve department and organization reputation by accepting ownership for accomplishing new and different requests along with exploring opportunities to add value to job accomplishments
  • Actively source candidates for open positions/roles using all possible recruitment methods – web portals, postings, social networks, databases, referrals and contacts
  • Source, screen, schedule, conduct interviews, and process all prospective candidates.

Freelance Recruiter

Joveo
04.2022 - 07.2022
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Generated specific candidate pool for career opportunities through headhunting
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.

HR CONSULTANT

Office in Hands
Islamabad
03.2022 - 06.2022
  • Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Led and strategically directed recruitment programs for client

HR Manager

Prestige International
Islamabad
03.2021 - 05.2022
  • Streamlined HR strategies and efficiencies, coordinated new hire orientations and provided onboarding and training for 37 new employees.
  • Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Maintained payroll and benefits for employees while minimizing financial discrepancies through detailed program management.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Processed employee claims involving performance issues and harassment.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Recruited top talent to maximize profitability.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

SR. HR SPECIALIST

Prestige International
Islamabad
03.2019 - 03.2021
  • Successfully developed and presented progress reports on HR department.
  • Analyzed company trends and rectified employee performance issues.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Planned new hire orientations and handled contracts.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.

Operations Specialist

Silk Road Network Technology Co. Ltd
Islamabad
08.2018 - 02.2019
  • Tracked and analyzed reports to determine needed improvements.
  • Assisted various departments with change by communicating new improvement plans and expectations.
  • Generated reports of findings to help management with making key decisions.
  • Used MenaMobile CRM to model data and forecast trends.
  • Managed internal operational standards and productivity targets.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Assisted the part time employees working for the app with questions and problems to build brand loyalty and cultivate lasting business relationships.

Intern

Unicres (PVT) Ltd
Islamabad
06.2018 - 08.2018
  • Sorted, organized and maintained files.
  • Provided clerical support, addressing routine and special requirements.
  • Developed content for the website.

Intern

PTCL Headquarters, IDEAS FOUNDATION
Islamabad
07.2017 - 09.2017
  • Provided clerical support, addressing routine and special requirements.
  • Took meeting notes and compiled paperwork to support department.
  • Researched and reviewed information in support of daily objectives.

Education

MBA - Human Resource Management

Bahria University Islamabad Campus
Islamabad
02.2019 - 01.2021

Bachelor of Science - Leadership & Management Studies

National Defence University
Islamabad
09.2014 - 07.2018

Skills

Workforce improvements

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Accomplishments

  • Supervised team of 60 staff members.
  • Headcount increased from 23 to 60. The number 60 do not include the employees that resigned or were terminated within the tenure.
  • Collaborated with team of 4 in the development of MTO Program
  • Successfully conducted the training of managers
  • Successfully implemented the change from papers to software

Timeline

Freelance Recruiter

Joveo
04.2022 - 07.2022

HR Manager

Sohaib Saleem Dar & Co, Accountax Consultants, UK Ltd
03.2022 - Current

HR CONSULTANT

Office in Hands
03.2022 - 06.2022

HR Manager

Prestige International
03.2021 - 05.2022

SR. HR SPECIALIST

Prestige International
03.2019 - 03.2021

MBA - Human Resource Management

Bahria University Islamabad Campus
02.2019 - 01.2021

Operations Specialist

Silk Road Network Technology Co. Ltd
08.2018 - 02.2019

Intern

Unicres (PVT) Ltd
06.2018 - 08.2018

Intern

PTCL Headquarters, IDEAS FOUNDATION
07.2017 - 09.2017

Bachelor of Science - Leadership & Management Studies

National Defence University
09.2014 - 07.2018
YUSMA SHAFIQHR Manager