Yumna Saleem
Lahore, Punjab
Summary
A highly motivated, energetic, and hard-working individual. Currently seeking to embark on a
Master's journey, I am eager to immerse myself in advanced academic exploration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Regulatory Reporting Specialist
SadaPay
Lahore
09.2023 - Current
- Responsible for managing daily regulatory reporting tasks, ensuring timely and accurate submission of required documentation to the SBP
- Conducting weekly reporting of CX data, analyzing trends, and identifying areas of improved
Complaint Management Unit (CMU) Associate
SadaPay
Lahore
12.2022 - 09.2023
- Handling disputes promptly and effectively
- Managing JIRA disputes board by adhering to the standards defined by the firm
Finance Intern
State Bank of Pakistan (SBP)
Lahore
09.2021 - 12.2021
- Participated in designing and refining innovative features aimed at enhancing user experience.
- Proactively engaged in learning opportunities to expand knowledge and skills in digital banking technologies.
Education
BBA - Double Majors - Finance And Marketing
Lahore School of Economics
CGPA: 3.8005-2022
Some College (No Degree) - O & A Levels
Jinnah Highs School
MultanSkills
- Customer Relations
- Root Cause Analysis
- Expert in Microsoft Office, Google Sheets, JIRA
- Analytical Skills
- Data Analysis
- Team Collaboration
- Problem-solving abilities
- Decision-Making
- Interpersonal Skills
Certification
- KPMG- Virtual Experience Program Participant (2020)
- Deloitte Technology Consulting Virtual Internship (2020)
- Ultimate Photoshop Training Course at Udemy
- Python for Finance Course at Udemy
Affiliations
- Fundraising Volunteer at SOS Children's Village Pakistan
Timeline
Regulatory Reporting Specialist
SadaPay
09.2023 - Current
Complaint Management Unit (CMU) Associate
SadaPay
12.2022 - 09.2023
Finance Intern
State Bank of Pakistan (SBP)
09.2021 - 12.2021
BBA - Double Majors - Finance And Marketing
Lahore School of Economics
Some College (No Degree) - O & A Levels
Jinnah Highs School