YASIR ARAFAT HASHMI
Administrative Manager
Karachi,SD
Summary
Dynamic and Result Oriented personnel with a proven track record of successfully working in administration, managing events, and specific assignments like managing live events (broadcasting). Articulate and persuasive in dealing with management & staff. Result-oriented as set by Management for achieving Key Performance Indicators (KPI’s). Strong Leadership Skills and excel in multi-tasking and working under high pressure.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Manager Management Operations (Head of Operations)
Greenback NY
Karachi, SD
06.2019 - 10.2021
- Managing and monitoring Operations dept of Greenback NY
- Overseeing Administrative tasks and HR dept.
- Ensuring that all company policies, procedures, and work instructions are communicated &documented in a clear, simple, and concise manner
- Ensure that all company personnel is following company policies as per manual
- Training and development of personnel
- Conduct routine check & Balance on Operation Team that are following the Execution process as per GBNY Manual
- Prepare and submit monthly management reports relating to company systems, compliance, and incidents
- Report to “top management” on QMS performance and recommend where improvements are needed
- Ensure that everyone in organization is aware of customer requirements, demands, and Queries
- Setting up goals & Targets for personnel to motivate them
- Participated in team-building activities to enhance working relationships
- Authorities:
- MM is authorized to fire any staff after giving written warning
- Authorized to hire staff in any dept of Operations to increase efficiency if deem necessary
- MM may purchase, renovate refurbish interior of the Office in absence of CEO with his consent
- Created plans and communicated deadlines to complete projects on time
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Maintained excellent attendance record, consistently arriving to work on time
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Manager Administration (Head of Admin & Security)
R&I Electrical Appliances Pvt. Ltd
Karachi, SD
01.2018 - 05.2019
- Manufacturer of Kenwood & Homage products, Responsible for Managing entire Administrative Affairs of Company which includes General Administration, Housekeeping, Repair & Maintenance, Facility Management, Factory Administration, and Security Management of Head Office, all Warehouses, Service Centers, and Branch Offices across Pakistan.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and maintained courteous and effective working relationships.
- Monitored company inventory to keep stock levels and databases updated.
- Worked with customers to understand needs and provide excellent service.
- Participated in team-building activities to enhance working relationships
- Identified issues, analyzed information and provided solutions to problems
- Carried out day-to-day duties accurately and efficiently
- Maintained excellent attendance record, consistently arriving to work on time
- Delivered services to customer locations within specific timeframes
- Used coordination and planning skills to achieve results according to schedule
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Drove operational improvements which resulted in savings and improved profit margins
- Received and processed stock into inventory management system
- Developed team communications and information for meetings
- Maintained energy and enthusiasm in fast-paced environment
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Collaborated with team members to achieve target results
Events Manager
The Big Chips Film and Design
Karachi, SD
09.2017 - 01.2018
- Development, production, and delivery of projects from proposal right up to delivery
- Delivering events on time, within budget, that meet (and hopefully exceed) expectations
- Setting, communicating and maintaining timelines and priorities on every project
- Communicating, maintaining and developing client relationships
- Managing supplier relationships
- Managing operational and administrative functions to ensure specific projects are delivered efficiently
- Providing leadership, motivation, direction and support to team
- Travelling to on-site inspections and project managing events
- Being responsible for all project budgets from start to finish
- Ensuring excellent customer service and quality delivery
- Selected and ordered refreshments, decor and event materials.
- Attended bridal industry events to promote services and build relationships with prospective vendors.
- Managed administrative logistics of events planning, event booking and event promotions.
- Coordinated florists, photographers and musicians during for events.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Manager Administration
The Aman Foundation
Karachi, SD
03.2015 - 08.2017
- Managing general office administration of The Aman Foundation Head Office building hosting 1000+ employees
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Managing a fleet of 90+ official vehicles of staff and pool cars
- Managing procurement and vendors through ERP system
- Managing annual maintenance contracts of office & IT equipment and Furniture & Fixtures
- Coordinating with HR for issuance of Sims, Mobile Phones, Laptops, Vehicles for employees as and when required
- Coordinating for Compensation & Benefits, Exit Interviews, Etc
- Managing centralized Travel Desk for all the entities staff official visits locally, nationwide and internationally (including Visas, Air Travel & Hotel Bookings)
- Managing centralized Event Management Desk for all the internal and external events and activities
- Supervising all the events and activities from planning to execution by different BU's and Executive offices
- Managing pool of Security staff (Internal and Outsourced)
- Managing regular office supplies (grocery stationery and janitorial items)
- Managing a big pool of executives, support staff (Drivers, Tea Boys, Janitors and security staff)
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managing Staff & Students transport services for pick & drop
- Managing Kitchen & Cafeteria
- Reverse Osmosis Plant Operations
Manager Events & Planning
The Aman Foundation
Karachi, SD
10.2012 - 03.2015
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures
- Oversaw preparation and management of event budgets to deliver at or below projected costs
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues
- Produced detailed proposals for events to document timelines, suppliers and budgets
- Developed and implemented successful marketing plans to generate event revenue
- Generated ideas to enhance and expand current event offerings
- Utilized job-related software to create standard guidelines, calendars and budgets for each event
- Assembled creative and innovative event attractions based on internal capabilities
- Coordinated with kitchen or catering staff on delivery, timing and service style of food
- Planned and organized activities, details and logistics for corporate events
- Maintained and built comprehensive database of industry contacts, vendors and venues
- Prepared invitations to send out to guest lists
- Solicited feedback from clients to assess event success and uncover opportunities for improvement
- Delivered prompt payment for event vendors, venues, staff and transportation providers
- Liaised with marketing and PR colleagues to promote special events in social calendars
- Coordinated with sales and marketing teams to publicize and promote events
- Coordinated florists, photographers and musicians during for events
- Liaised with clients to determine exact event requirements
- Managed administrative logistics of events planning, event booking and event promotions
- Searched and negotiated suitable venues per setup requirements and budget constraints
- Negotiated with vendors to achieve most favorable terms
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions
Associate Manager Projects (GEO SUPER)
Geo TV Network
Karachi, SD
02.2007 - 10.2012
- Event Planning & Execution
- Liaising with speakers, performers, venues, and other suppliers so that all elements for event are properly booked organized, and accounted for
- Created plans and communicated deadlines to complete projects on time
- Project planning for each event, including budgeting
- Monitoring against plan, including ticket sales
- Management and oversight of event ticketing arrangements
- Organization of all materials needed to be shipped to event in good time, working with Marketing Assistant
- Ensuring that events are properly staffed with Marketing Assistant
- Ensure all technical requirements are accomplished and tested in advance of event
- On day of event, to lead team on ground for event setup
- Working across departments with Content and Executive to ensure all Premier objectives are achieved
- Create post-event evaluation report, for Marketing team, Production Management team, and Executive.
- Conducted research, gathered information from multiple sources and presented results
- Improved operations through consistent hard work and dedication
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Used Microsoft Word and other software tools to create documents and other communications
Restaurant Supervisor
Usmania Group of Restaurants
Karachi, SD
03.2002 - 01.2007
- Plan, coordinate, assign, oversee, and participate as required in preparation, cooking, and serving of food; preparing and maintaining necessary records and files
- Identify problems and suggest changes in methods and procedures
- Open kitchen, set up equipment, prepare cafeteria for serving
- Train personnel in operational procedures
- Maintain accurate food service records
- Maintain consistency in food preparation and service to customers
- Prepare equipment for food preparation and monitor refrigeration equipment
- Order kitchen supplies and prepare food orders as needed
- Prepare foods as needed; prepare inventory and production records
- Set up monies for cash registers
- Count and balance cash received; prepare deposit and deposits monies in bank
- Prepare work details for next day; secure kitchen for next day and when not in use
- Supervise cleaning and sanitizing of eating utensils, counters and equipment
- Compile reports, bills, deposit slips and cash register reports
- Receive, check and sign for food delivered to customers, prepare work schedule, keep timesheets
- Prepare food production reports, prepare roster sheets
- Coordinate efforts with support personnel, which include (delivery, maintenance and security custodial)
- Attend meetings
- Perform related work as required
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
Client Service Executive
Gravity Communications Pvt. Ltd
Karachi, SD
03.1999 - 02.2002
- Meeting and liaising with clients to discuss and identify their advertising requirements
- Working with agency colleagues to devise advertising campaign that meets the client's brief and budget
- Presenting, alongside agency colleagues (particularly account manager), campaign ideas and budget to client
- Working with account manager to brief media, creative and research staff, and assisting with formulation of marketing strategies
- Liaising with, and acting as link between, client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively
- Negotiating with clients and agency staff about details of campaigns
- Presenting creative work to clients for approval or modification
- Handling budgets, managing campaign costs and invoicing clients
- Writing client reports
- Monitoring the effectiveness of campaigns
- Undertaking administration tasks
- Arranging and attending meetings
- Making 'pitches', along with other agency staff, to try to win new business for the agency.
Executive Officer Account Services
One, One Communication Arts
Karachi, SD
03.1995 - 01.1999
- Review in-box daily and process all creative requests
- Assign job numbers to all requests and communicate job number
- Send job number assigned to appropriate resources to fulfill requests
- Work with media vendors to confirm creative requirements and deliver end creative product by their production deadline
- Manage job number tracking sheet updating daily with status of all open jobs
- Maintain job number checklist for all creative requests in timely manner
- Prepare weekly reports for Monday and Thursday traffic meetings to prioritize jobs for week with all marketing resources and evaluate status
- Follow-up continuously on all open items to ensure completion by due date
- Ensure fulfillment collateral inventory levels suffice to fill requests.
Education
MSc - Science, Sports Science
Federal URDU University of Arts, Technology
Karachi, SD 04.2014 - 01.2016
Bachelor of Arts - Sociology, Education & Islamic Studies
Karachi University
Karachi, SD 01.2003 - 01.2004
High School Diploma -
Federal Board of Intermediate & Secondary
Islamabad, IS 02.1993 - 01.1994
Sand Hurst Public School, Sindh Board of Secondary Education, Karachi
Karachi, SD 02.1988 - 01.1989
Skills
Communications and Liaisonundefined
Accomplishments
- Workshops / Pieces of Training
- Achieving Managerial Excellence with Dr
- Hanif Mohammad (ZETA CORP) by Aman Foundation
- Monitoring & Evaluation Tools workshop by MLE department, Aman Foundation
- DOSTI (Development & Organizing Social Transformation Initiatives) by British Council Karachi Pakistan
- CPR (Cardio-pulmonary Resuscitation) Training Program by The Aman Foundation
- GEO WAQT KAY SAATH by Geo TV Network
- MAXIMIZE YOUR POTENTIAL by Geo TV Network
- Events / Achievements
- Successfully launched RO Plant – re-mineralization unit at The Aman Foundation
- Prepared & implemented (SOPs) at The Aman Foundation
- Managed several In-House Events of AMANSPORTS & AMANTECH
- Managed the Events Punjab Sports Festival, Punjab International Festival, 2011/12
- Managed Live Transmission (Super Eye) of World Cup 2011 & T20 World Cup 2009 & 2012 respectively
- Supervised the Live Broadcast of Faisal Bank T20 Cricket Tournament from 2010 to 2012 consecutively
- Managed Live telecast of Super Polo Championships.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Manager Management Operations (Head of Operations)
Greenback NY
06.2019 - 10.2021
Manager Administration (Head of Admin & Security)
R&I Electrical Appliances Pvt. Ltd
01.2018 - 05.2019
Events Manager
The Big Chips Film and Design
09.2017 - 01.2018
Manager Administration
The Aman Foundation
03.2015 - 08.2017
MSc - Science, Sports Science
Federal URDU University of Arts, Technology
04.2014 - 01.2016
Manager Events & Planning
The Aman Foundation
10.2012 - 03.2015
Associate Manager Projects (GEO SUPER)
Geo TV Network
02.2007 - 10.2012
Bachelor of Arts - Sociology, Education & Islamic Studies
Karachi University
01.2003 - 01.2004
Restaurant Supervisor
Usmania Group of Restaurants
03.2002 - 01.2007
Client Service Executive
Gravity Communications Pvt. Ltd
03.1999 - 02.2002
Executive Officer Account Services
One, One Communication Arts
03.1995 - 01.1999
High School Diploma -
Federal Board of Intermediate & Secondary
02.1993 - 01.1994
Sand Hurst Public School, Sindh Board of Secondary Education, Karachi
02.1988 - 01.1989
Similar Profiles
Victoria RidgeVictoria Ridge
Small Business Owner at KVR Togos Greenback Square EnterprizesSmall Business Owner at KVR Togos Greenback Square Enterprizes
Athian Ramos IIAthian Ramos II
Pet Sitter at Greenback FamilyPet Sitter at Greenback Family
Keith CotyKeith Coty
Assistant Shift Manager at NY NY Hotel And CasinoAssistant Shift Manager at NY NY Hotel And Casino