Yashal Zafar Siddiqui
e-Commerce Executive
Karachi
Summary
A professional with analytical and problem-solving abilities with a Bachelor’s of Computer Science degree and proven track record of managing and maintaining eCommerce business accounts. My dedicated role involves optimization and supervision of online sales over the marketplaces, working closely with client and internal team to develop and execute strategies to drive sales to the account, increase customer engagement over product listings and assist customers in order to provide quality shopping experience. Being an eCommerce Business Account Manager, my key responsibilities also include market and trend analysis as these insights can lead to business growth.
Overview
4
4
years of professional experience
Work History
Amazon Executive
Mac4Sale FZE
11.2022 - Current
- Mac4Sale is an e-commerce business that sells “computer & accessories” niche items
- Listing products according to AE market in refurbished category
- Manage inventory and Fulfilment by Amazon (FBA) operations for Amazon UAE marketplace account
- Maintain Amazon Seller central account health
- Manage pricing according to buy box for Amazon UAE marketplace account
- Manage buy box pricing for MFS Amazon UK marketplace account
- Resolve Amazon cases
- Price, content and keyword research to list products over eBay UK account
- Manage eBay UK store
- Established store & successfully listed items over Noon marketplace account
- Listed products & managed Back Market marketplace account.
eCommerce Account Manager
SMART WARE CO PTY LTD
08.2022 - 12.2022
- Smart Ware is an e-commerce business that sells multiple niche items globally
- Provided top-notch customer support for a global e-commerce
- Interacted with customers through email, effectively addressing product inquiries and concerns
- Demonstrated ownership of customer issues by ensuring timely resolution and building positive customer relationships through the use of Kogan and Freshdesk
- Proactively approached customers with negative reviews and successfully redeemed the situation by offering compensations, contributing to the improvement of the company's positive brand image
- Researched products to sell globally
- Listed products over their Shopify with Keyword Research and over Etsy store.
eCommerce Business Manager
OTTOMAN SOLUTIONS LTD
08.2021 - 12.2022
- Ottoman Solutions Ltd
- Is an e-commerce business that sells multiple niche items globally over different marketplaces
- Finding products to launch according to UK market with their respective sourcing
- Create a WordPress based Ecommerce website to sell trendy products
- Launch and optimized eBay store as a sales channel to increase sells of the profitable products
- Launch multiple Etsy store to sell handmade wooden & jewelry niche items
- Launch Wholesale and Online Arbitrage business model over Amazon.
Amazon Account Manager
Raimarket LTD
06.2021 - 01.2022
- Raimarket Ltd
- Is an e-commerce business that sells “arts & crafts” niche items in some European countries & US marketplace
- Managing Amazon PPC Advertising Campaigns in US, UK & Germany
- Create new Amazon PPC campaign models
- Optimize Listings through Global Keyword Research (GKWR) in order to rank Amazon Listing and get organic sales
- Open cases with Amazon in order to solve conflicts
- Solve customer queries in order to maintain customer satisfactory
- Chasing negative reviews to maintain ratings and to provide quality customer service
- Enhanced Brand Content (EBC) optimization
Amazon Wholesale Virtual Assistant
VIRTUAL OPS LLC
05.2021 - 08.2021
- Virtual OPS LLC is an e-commerce business based on Wholesale Business Model in Amazon US
- Establish Business Relations with Brands/Distributors - Find High Profitable/Trendy Products
- Manage Inventory/Operations
- Approach new brands/distributors for a business relation via email & phone calls
- Establish relations with prep service provider.
Sales Officer
VIROSHIELD
07.2020 - 08.2020
- Virtual OPS LLC is a “health” niche-based company that launched a series of anti-viral and antibacterial technology designed products to sell in Pakistan
- Placed the newly launched product over 40+ stores/marts/pharmacies over sale basis
- Provided updates of the Daily Sales Report to the company through QuickBooks
- Managing Partner, Le Chic (PAKISTAN
Social Intern
AIMST University
07.2018 - 08.2018
- AIMST University is one of Malaysia's finest institutions, offering a diverse selection of diploma/pre-university, degree and postgraduate programs
- Desktop Application - Improved technical skills, communication skills, critical thinking, project management and teamwork.
Education
Bachelor’s - Computer Science
BS - CS
2019
Final Year Project (FYP)
Skills
- Salesforce Admin
- Brand Management &
- Promotion
- Product Development
- And Launch
- HTML/CSS/JavaScript
- MS Office
- MS C
- Communication Skills
- Project Planning
- New Product Delivery
- Strategic Planning
- Market Research
- Team Leadership
- Client Account Management
- Research and Analysis
- Business Development
- Product Analysis
- Analytical Skills
- Administrative Skills
- Procedure Implementation
- Performance Monitoring and Evaluation
- Marketing and Advertising
- Project Management
- Interpersonal Skills
- Advertising Campaign Development
- Database Maintenance
- Business Leadership
- Retail Sales Customer Service
- Order Fulfillment
- Stock Management
- Executive Management Support
- Salesforce Admin
- Administrative Support
- Project Management Abilities
- Problem-Solving Ability
- Critical Thinking
- Customer Account Management
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Company CultureWork from home optionCareer advancementFlexible work hoursHealthcare benefitsPaid time offStock Options / Equity / Profit SharingWork-life balanceTeam Building / Company RetreatsTimeline
Amazon Executive - Mac4Sale FZE
11.2022 - Current
eCommerce Account Manager - SMART WARE CO PTY LTD
08.2022 - 12.2022
eCommerce Business Manager - OTTOMAN SOLUTIONS LTD
08.2021 - 12.2022
Amazon Account Manager - Raimarket LTD
06.2021 - 01.2022
Amazon Wholesale Virtual Assistant - VIRTUAL OPS LLC
05.2021 - 08.2021
Sales Officer - VIROSHIELD
07.2020 - 08.2020
Social Intern - AIMST University
07.2018 - 08.2018
- Bachelor’s, Computer Science
BahriaUniversity - BS, CS
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