Hi, I’m
Yaseen Rehman
Social Worker And Gemologist
Mansehra,KP
Summary
Accomplished Online Personal Shopper and Social Work Intern with a proven track record at Dost Welfare Foundation, adept in sales proficiency and customer relations. Excelled in increasing sales through strategic promotions and developed strong client relationships, ensuring high satisfaction rates. Skilled in project planning and staff collaboration, consistently meeting quality goals and deadlines.
Overview
4
years of professional experience
Work History
Own BusinessNamak Mandi, Peshawar.
Online Personal Shopper
12.2022 - Current
Job overview
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Dost Welfare Foundation Hayatabad, Peshawar.
Social Work Intern
10.2020 - 04.2023
Job overview
- Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Improved client outcomes by developing and implementing individualized service plans.
- Facilitated group therapy sessions, fostering supportive environments for open communication and personal growth.
PARAPLEGIC CENTRE Hayatabad, Peshawar.
Social Work Intern
03.2020 - 09.2020
Job overview
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Education
University of Peshawar Peshawar
Bachelor Studies In Social Work Peshawar Board, Peshawar from Social Work
2022
PUNJAB GROUP OF COLLEGESMansehra.
Faculty Of Sciences Federal Board Of Intermediate AndSecondaryeducation from Science Education
2017
ABASEN PUBLIC SCHOOL AND COLLEGE Mansehra.
Board Of Intermediate And Secondary Education, Abbottabad. from Science Education
2015
Skills
Sales proficiency
Delivery management
Product knowledge
Customer Relations
Staff collaboration
Project planning
Employee hiring and retention
Schedule Management
Driving
Basic Computer skills
Quick learner
Languages
English
Advanced (C1)
Urdu
Bilingual or Proficient (C2)
Hindko
Upper intermediate (B2)
Pashto
Advanced (C1)
Punjabi
Intermediate (B1)
Chitrali
Elementary (A2)
Timeline
Online Personal Shopper
Own Business
12.2022 - Current
Social Work Intern
Dost Welfare Foundation
10.2020 - 04.2023
Social Work Intern
PARAPLEGIC CENTRE
03.2020 - 09.2020
University of Peshawar
Bachelor Studies In Social Work Peshawar Board, Peshawar from Social Work
PUNJAB GROUP OF COLLEGES
Faculty Of Sciences Federal Board Of Intermediate AndSecondaryeducation from Science Education
ABASEN PUBLIC SCHOOL AND COLLEGE
Board Of Intermediate And Secondary Education, Abbottabad. from Science Education