Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

WILSON MASIH

Lahore

Summary

Resourceful Senior Dispatcher known for high productivity and efficiently completing tasks. Specialize in advanced communication, logistics coordination, and crisis management skills. Excel in time management, problem-solving, and adaptability to ensure seamless operations and team unity under pressure.

Overview

5
5
years of professional experience

Work History

Senior Dispatcher

Forte Four dispatch Services
Lahore
05.2024 - Current
  • Leading high-volume logistics operations
  • Booking loads and track them all the way.
  • Mentored dispatch teams
  • Proficient in dispatch software like Samsara, DAT and DOT compliance
  • Experience working with Krystal Transport LLC, USA.

Customer Support Representative

Mindbridge private Limited
Lahore
04.2021 - 05.2024
  • Delivered exceptional customer support via phone, email, and chat
  • Resolved inquiries efficiently, maintained high satisfaction ratings
  • Utilized CRM tools like Zendesk and Salesforce
  • Worked with International projects like Talabat based in UAE and Taptap Send based in UK
  • Customer support company focused on high-quality service in multiple channels

Education

Bachelor of Business Administration -

University of Gujrat
Gujrat

Skills

  • Google suit
  • Dispatch software
  • Load tracking
  • Team mentorship
  • Problem solving
  • Effective communication
  • Time management
  • Geographical expertise

Languages

English
Upper Intermediate
B2
Urdu
Proficient
C2
Punjabi
Proficient
C2

Timeline

Senior Dispatcher

Forte Four dispatch Services
05.2024 - Current

Customer Support Representative

Mindbridge private Limited
04.2021 - 05.2024

Bachelor of Business Administration -

University of Gujrat
WILSON MASIH