Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Branch Manager
National Bank Of Pakistan
07.2023 - Current
Monitoring financial performance using metrics, including revenue, costs and profits
Comparing the estimated budget with the actual expenditure to identify areas for improvement
Determine production schedules and staff requirements necessary to ensure timely delivery of services
Coordinating with the finance department to ensure accurate financial reporting and compliance with industry standards
To Achieve All Branch Targets allocated by Controlling Authorities
Branch Operations Manager
National Bank Of Pakistan
09.2017 - 06.2023
Monitoring each of the operations and devising strategies to streamline them
Resolving customer queries and complaints, and collecting their feedback for further improvement
Coordinate with other professionals and assist clients in different lines of operations
Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices
General Banking Officer
National Bank Of Pakistan
03.2013 - 08.2017
Building and maintaining positive client relationships, offering personalised banking services, and resolving issues or queries
Overseeing and managing customer accounts, ensuring accurate transaction processing, and maintaining financial records
Ensuring all banking operations comply with legal and regulatory requirements
Identifying new business opportunities, promoting banking products and services, and contributing to the bank's growth and profitability
Assistant
Agricultural Development Bank Of Pakistan (ZTBL)
10.2009 - 03.2013
Collecting deposits from business account holders to manage cash flow
Checking loan interest rates and advising clients on ways to reduce interest expenses on outstanding balances
Processing loan applications, reviewing credit reports and analyzing financial statements to determine lending suitability
Organizing meetings, appointments and events.
Education
MBA - Banking & Finance (3.5 Years)
Allama Iqbal Open University
Islamabad, Pakistan
03.2020
Bachelor of Science - Double Math, Physics
Bahauddin Zakariya University
Multan, Punjab, Pakistan
06.2009
F.Sc (Pre-Engineering Group) -
Board of Intermediate & Secondary Education
Dera Ghazi Khan, Punjab, Pakistan
08.2007
Matriculation - All Science Subjects
Board of Intermediate & Secondary Education
Dera Ghazi Khan, Punjab, Pakistan
07.2005
Skills
Branch Operations Management
Customer Service
Excellent time management skills
Coaching and Mentoring
Team Supervision
Relationship building and management
Certification
Completed JAIBP Stage-II (Banking Diploma) from Institute of Bankers Pakistan
Completed Post Graduate Diploma (PGD) in Information Technology
Contact
+92300-2015220, +92344-7127258
Area Of Expertise
Project Management
Communication
Business Process Improvements
Product Research
Supervision
Negotiation Skills
Multi-Tasking
Decision Making
Research & Investigation
Languages
Urdu
Native language
English
Advanced
C1
Timeline
Branch Manager
National Bank Of Pakistan
07.2023 - Current
Branch Operations Manager
National Bank Of Pakistan
09.2017 - 06.2023
General Banking Officer
National Bank Of Pakistan
03.2013 - 08.2017
Assistant
Agricultural Development Bank Of Pakistan (ZTBL)
10.2009 - 03.2013
MBA - Banking & Finance (3.5 Years)
Allama Iqbal Open University
Bachelor of Science - Double Math, Physics
Bahauddin Zakariya University
F.Sc (Pre-Engineering Group) -
Board of Intermediate & Secondary Education
Matriculation - All Science Subjects
Board of Intermediate & Secondary Education
Completed JAIBP Stage-II (Banking Diploma) from Institute of Bankers Pakistan
Completed Post Graduate Diploma (PGD) in Information Technology
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