Waseem Ahmed Khan
Forex/crypto Trader , Marketing , Customer Support
Karachi,Sindh
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
DMA Capitals Broker
Canda
08.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Marketing Intern
Blossam Labs
Lahore Pakistan
07.2022 - 05.2023
- Collaborated with team members to help expand marketing channels.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Measured and reported results of marketing initiatives.
Education
Pharm D Marketing - Pharmaceutical Marketing And Management
Iqra University
Karachi Pakistan Skills
As a professional crypto forex trader analyst with 7 years of navigating the thrilling markets, I've turned a mere $100 into a flourishing portfolio in just a few months! My calm demeanor and knack for reading people, honed through hands-on experience at help centers, make me a standout in the bustling world of trading
Languages
English
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Elementary (A2)
Timeline
Customer Service Representative
DMA Capitals Broker
08.2023 - Current
Marketing Intern
Blossam Labs
07.2022 - 05.2023
Pharm D Marketing - Pharmaceutical Marketing And Management
Iqra University
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