I have Also interest in Financial Markets and Analysis I have a good experience in Market evaluation
Waqas Ul Hassan
Kot Addu
Summary
Creative Social Media Manager experienced in managing social media programs across consumer properties. Hardworking Client Support Specialist with terrific problem-solving and troubleshooting skills. Proactive and hardworking individual talented in program integration, strategic planning and social marketing evaluation. Computer proficient with superb skills in Managements ,Microsoft Office ,Engaging & dedicated to contributing to team-based environments.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Social Media Manager
Local Brand
Lahore
07.2021 - 12.2022
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Designed and implemented social media strategies to align with business goals.
Data Entry Specialist
My Pet Clinic
Bahawalpur
11.2020 - 09.2021
- Compiled data and reviewed information for accuracy prior to input.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Tracked and maintained records for department.
Client Support Specialist
Animal Rescue Clinic
Bahawalpur
03.2019 - 02.2020
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
- Kept stakeholders up to date on details and information regarding clients.
- Interacted with team members across departments to research and resolve customer issues.
- Delivered excellent customer service, resulting in consistent 99% customer satisfaction rating.
Education
Intermediate in Faculty Of Sciences - Pre Medical
Punjab Group Of Colleges
Kot Addu 03.2016 - 05.2018
Matriculation in Sciences - Science Education
Loah O Qalam Science Secondary School
Kot Addu 10.2012 - 03.2016
Skills
Goal planning
Online marketing strategies
Social Media Management
Data Entry
Communication planning
Excellent Communication skills
Complaint resolution
Expertise in Microsoft Office
Analysis skills
Working Ability in Stress
Client relationship building
Network &Digital marketing
Support inquiry assistance
Content and digital asset management
Interests
Timeline
Social Media Manager
Local Brand
07.2021 - 12.2022
Data Entry Specialist
My Pet Clinic
11.2020 - 09.2021
Client Support Specialist
Animal Rescue Clinic
03.2019 - 02.2020
Intermediate in Faculty Of Sciences - Pre Medical
Punjab Group Of Colleges
03.2016 - 05.2018
Matriculation in Sciences - Science Education
Loah O Qalam Science Secondary School
10.2012 - 03.2016