Waqas Ahmed Awan
Lahore
Overview
11
11
years of professional experience
Work History
Restaurant Owner
MACAO Chinese & Thai Cuisine
Lahore
09.2021 - 04.2024
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Created promotions and special events to attract customers and boost sales.
- Assisted staff by serving food and beverages or bussing tables.
- Negotiated contracts with vendors for food, equipment and supplies.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Trained new employees to perform duties.
- Coordinated catering services when requested by customers .
- Managed food preparation, guest interaction, quality control and customer relations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Account Manager
Arshad Steel Company
Lahore
06.2015 - 02.2022
- Prepared monthly financial statements for each account.
- Operated the register, handled cash, and processed credit transactions.
- Utilized and improved sales opportunities and account history.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Developed strategies to increase revenue from existing accounts.
HR Manager
Arshad Steel Company
Lahore
09.2013 - 06.2015
- Managed employee benefits programs such as health insurance and retirement plans.
- Maintained relationships with external stakeholders regarding employment issues or concerns.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Identified operational weaknesses to improve or innovate people, programs and processes.
Education
MBA - Marketing Management
Comsats University of Science & Technology
Lahore01-2013
Bachelor of Arts -
The University of Punjab
Lahore10-2010
Bachelor of Science - Computer And Information Sciences
The University of Punjab
Lahore09-2009
Skills
- Sales expertise
- Staff supervision
- Schedule coordination
- Accounting oversight
- Vendor engagement
- Marketing strategy implementation
Timeline
Restaurant Owner
MACAO Chinese & Thai Cuisine
09.2021 - 04.2024
Account Manager
Arshad Steel Company
06.2015 - 02.2022
HR Manager
Arshad Steel Company
09.2013 - 06.2015
MBA - Marketing Management
Comsats University of Science & Technology
Bachelor of Arts -
The University of Punjab
Bachelor of Science - Computer And Information Sciences
The University of Punjab