WAQAS RAZA
Cleaning Supervisor
Pakistan,Punjab
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
9
9
years of professional experience
Work History
Cleaning Supervisor
Ch Atiq ur Rehman Cont Co Pak
01.2019 - 06.2023
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Worked with front desk to respond promptly to all guest requests.
- Managed laundry sorting, washing, drying, and ironing.
Cleaning-supervisor
Engineering Consultants Group
08.2014 - 09.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Conducted routine inspections to check quality and compliance with established specifications.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
High School Diploma -
High School Diploma -
08.2008
Skills
- Enforcing Safety Protocols
- Document Control
- Special Requests
- Improving Employee Engagement
- Help Desk Software
- Team Performance Management
- Performance Improvement
- Maintenance Functions
- Quality Improvement
- Environmental Laws
- Safety Risk Assessment
- Microsoft Office
Languages
Urdu, Punjabi
Native language
English
Advanced
C1
Arabic
Upper intermediate
B2
Timeline
Cleaning Supervisor - Ch Atiq ur Rehman Cont Co Pak
01.2019 - 06.2023
Cleaning-supervisor - Engineering Consultants Group
08.2014 - 09.2018
- High School Diploma,
Board of Intermediate And Secondary Education - High School Diploma,
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