IFTIKHAR AHMAD
Islamabad
Summary
A Strategic Human Resources professional with 14 years of extensive experience in human resources, including resource augmentation, employee life cycle management, interpersonal relations, recruitment, succession planning, performance management, compensation & benefits, employee welfare, record management, and Administration.
Overview
15
15
years of professional experience
Work History
HR Manager
DATAQ HEALTH
08.2021 - Current
- Successfully led the full HR functions, spanning HR policy and compliance, people, systems and processes, and recruitment strategy.
- Aligned HR strategies with business objectives to foster a high-performance, inclusive work environment.
- Implemented performance management systems using flowhcm and employee development programs, improving productivity and morale.
- Launched mental health support initiatives, flexible scheduling, and wellness programs, enhancing work-life balance.
- Handled the company's disciplinary procedures, anti-harassment, and grievances for better compliance with organizational and government policies.
- Ensured labor law compliance while advocating for employee well-being.
- Led full-cycle recruitment across departments, strengthening the talent pipeline.
- Collaborated with hiring managers to align recruitment strategies with business needs.
- Executed and managed operations and HR budget.
- Achieved HITRUST and ISMS certification and recertification for my organization.
- Standardized and controlled all the official documents and policies to align the organization's goals and compliance.
- Hired and retained teams for both products and services, including but not limited to software engineers (.net, Java, React, Next), QA engineers, and PMOs.
- Achieved productive teams through high employee engagement activities and quarterly feedback surveys.
- Executed payroll and other benefits for 300+ employees using FlowHCM.
- Conducted and delivered employee trainings related to HR/Admin security, IT security, and career progression.
HR Manager
Zigron (Pvt) LTD
08.2016 - 07.2021
- Executed full cycle recruitment, interviews, tests, and selection of employees to fill the vacant positions in due time.
- Successfully conducted new employees' orientation and refresher sessions to achieve a positive attitude toward the company's culture.
- Managed and executed the record keeping of benefits plan participation, such as health insurance, Provident fund, and gratuity, personnel transactions such as hiring, promotions, transfers, performance reviews, terminations, and employee analytics.
- Administered the annual & probationary performance review program to ensure each team achieves their KPIs.
- Successfully led salary surveys and other benefits programs to ensure compliance with and organizational budget and a high level of employee satisfaction.
- Executed the benefits programs in HRIS, such as health insurance, provident fund plans, vacation, sick leave, leave of absence, and employee assistance for transparency across the organization within the assigned budget.
- Managed two startups, Iylus and Transparent Hands' HR department, along with Zigron.
- Conducted smooth off-boarding programs with exit interviews to have a root cause analysis behind each resignation. Quarterly offboarding/resignations data was shared with senior management for Corrective and Preventive Action.
- Represented the organization at job fairs, career expos for employer branding activities.
HR Generalist
Zigron (Pvt) LTD
08.2013 - 07.2016
- Executed full cycle recruitment, interviews, tests, and selection of employees to fill the vacant positions in due time.
- Successfully conducted new employees' orientation and refresher sessions to achieve a positive attitude toward the company's culture.
- Managed and executed the record keeping of benefits plan participation, such as health insurance, Provident fund, and gratuity, personnel transactions such as hiring, promotions, transfers, performance reviews, terminations, and employee analytics.
- Administered the annual & probationary performance review program to ensure each team achieves their KPIs.
- Successfully led salary surveys and other benefits programs to ensure compliance with and organizational budget and a high level of employee satisfaction.
- Executed the benefits programs in HRIS, such as health insurance, provident fund plans, vacation, sick leave, leave of absence, and employee assistance for transparency across the organization within the assigned budget.
- Managed two startups, Iylus and Transparent Hands' HR department, along with Zigron.
- Conducted smooth off-boarding programs with exit interviews to have a root cause analysis behind each resignation. Quarterly offboarding/resignations data was shared with senior management for Corrective and Preventive Action.
- Represented the organization at job fairs, career expos for employer branding activities.
HR Manager
Rolustech (Pvt) LTD
09.2011 - 07.2013
- Responsible for developing, implementing, and monitoring the Human Resources and operational Strategies at all functional and strategic levels.
- Ascertaining the human resource requirements for the office, ensuring the timely advertisement and filling of vacancies.
- Manage the HR Department budget and ensure expenditures are within budget and in compliance with established financial standards.
- Responsible for the orientation of new employees to the business and culture of the organization.
- Responsible for advising and coaching staff at all levels on issues related to performance management, legal compliance, disciplinary procedures, and grievances to build knowledge and capacity among staff.
- Participating in the review of staff training needs, making appropriate proposals to meet identified needs, and providing tailored training and support within budget constraints.
HR Executive & Coordinator
Solvebits
06.2010 - 09.2011
Education
MBA - Human Resources
National University of Computer & Emerging Sciences (FAST-NU)
01.2010
BS - Computer Science
National University of Computer & Emerging Sciences (FAST-NU)
01.2007
Skills
- Talent Acquisition
- Employer Branding
- Technical Recruitment
- Nontechnical Recruitment
- Organizational Development
- Change Management
- Performance Management
- Appraisal Systems
- HR Policies
- Compliance
- Compensation Strategy
- Benefits Strategy
- Learning & Development
- HR Business Partnering
- Payroll Systems
- HRIS Systems
- Labor Law
- Industrial Relations
- Policy Making
- HR Analytics
- Dashboards
- Succession Planning
Core Competencies And Achievements
- Organizational Development (OD), Led a company-wide culture audit and implemented an OD roadmap/career ladder that improved employee engagement scores by 35% within a year.
- Recruitment/Talent Acquisition, Successfully filled 160+ roles across functions within 8 months by optimizing sourcing channels and improving time-to-hire by 35%. Created a LinkedIn and other social media talent pipeline.
- HR Business Partner (HRBP), Partnered with business leaders/Manager and HODs to realign workforce strategy, reducing turnover in the development team by 40% through targeted retention programs.
- Employer Branding /Culture / DEI, Co-led the employer branding revamp, which increased LinkedIn and social media job application rates by 60% within 6 months.
- Industrial Relations (IR), Handled over 20 disciplinary cases in accordance with the Employment Act, ensuring process and zero IR disputes escalated to the labor court.
- HR Analytics, Created HR dashboards using HRIS to track turnover trends and workforce KPIs, leading to a 15% reduction in attrition.
- Learning & Development (L&D), Developed and rolled out a leadership training series for mid-managers, resulting in a 30% increase in internal promotions within 12 months.
- Payroll, Processed end-to-end payroll for 300+ employees while ensuring full statutory compliance and timely disbursement.
- Compensation & Benefits (C&B), Designed and implemented a salary structure aligned with market standards, enhancing pay equity and boosting employee retention by 23%.
- HR Compliance, Achieved HR Compliance of the organization by successfully receiving certifications of ISMS 27001 and HITRUST. Reduced the risk of security and HIPAA breaches by 90%.
Timeline
HR Manager
DATAQ HEALTH
08.2021 - Current
HR Manager
Zigron (Pvt) LTD
08.2016 - 07.2021
HR Generalist
Zigron (Pvt) LTD
08.2013 - 07.2016
HR Manager
Rolustech (Pvt) LTD
09.2011 - 07.2013
HR Executive & Coordinator
Solvebits
06.2010 - 09.2011
MBA - Human Resources
National University of Computer & Emerging Sciences (FAST-NU)
BS - Computer Science
National University of Computer & Emerging Sciences (FAST-NU)
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