Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Hi, I’m

Waqas Ahmad

Islamabad
Waqas Ahmad

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Dedicated Farm Hand with experience assisting farmers with daily tasks. Experience working weekends and evenings outdoors in snow, rain, humidity, and other inclement weather conditions.

Overview

2
years of professional experience

Work History

Keerimiyaa Technologies

Call Center CSR
08.2024 - 11.2024

Job overview

  • Responded to inbound and outbound calls, addressing customer inquiries, resolving complaints, and providing information about products and services
  • Processed customer orders, payments, and account updates accurately and efficiently
  • Managed high call volumes while maintaining a positive and professional demeanor

Asian House Care and Builder's

Office Management
08.2022 - 10.2024

Job overview

  • Document Management (Word): Draft, edit, and format reports, memos, and business documents
  • Create and manage templates and forms
  • Proofread to ensure accuracy and professionalism
  • Data Management (Excel): Input and maintain data, use advanced formulas (SUM, VLOOKUP, IF), pivot tables, and charts for reporting and analysis
  • Presentations (PowerPoint): Design and update presentations, incorporating charts, images, and multimedia for clear communication
  • Email & Calendar Management (Outlook): Manage emails, schedule meetings, and organize office calendar, ensuring timely responses and follow-ups
  • Collaboration (Teams/Skype): Coordinate virtual meetings, share documents, and maintain communication across teams
  • General Office Support: Handle phone calls, manage office supplies, maintain filing systems, and assist with ad-hoc office tasks

Imtiaz Mart

Cashier
01.2024 - 09.2024

Job overview

  • Uses a cash register to process sales by scanning items and totaling purchases
  • Processes coupons and store discounts
  • Answers customer questions and resolves customer service issues
  • Facilitates return transactions

Geo News

Cameraman and editor
03.2023 - 11.2023

Job overview

  • Cameraman and editor equipment
  • Liaising with creative staff and production colleagues to agree on how scenes should be shot
  • Planning, preparing and rehearsing scenes

Education

Punjab College
Murree Road, Rawalpindi

Some College (No Degree) from Pre Medical
03-2020

University Overview

GPA: 70%

Skills

  • Hardworker
  • Honesty
  • Obedient
  • Communication
  • Problem Solving
  • Heavy lifting
  • Strong composition skills
  • Team collaboration
  • Order packaging
  • Refund handling
  • Receipt handling
  • Field work
  • Crop inspection
  • Database entry
  • Scanning and copying
  • Confidentiality

Languages

Languages
English, Urdu, Punjabi, Hindi

Languages

Urdu, Punjabi
First Language
English
Upper Intermediate
B2
Hindi
Advanced
C1

Timeline

Call Center CSR
Keerimiyaa Technologies
08.2024 - 11.2024
Cashier
Imtiaz Mart
01.2024 - 09.2024
Cameraman and editor
Geo News
03.2023 - 11.2023
Office Management
Asian House Care and Builder's
08.2022 - 10.2024
Punjab College
Some College (No Degree) from Pre Medical
Waqas Ahmad