Waqar Ali
ISLAMABAD
Summary
DedicateD professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Accountant
Ventia
07.2020 - 01.2022
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Evaluated and improved accuracy and completeness of financial records.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
Customer Service Representative
JB HIFI
02.2015 - 03.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
DIPLOMA OF MANAGEMENT - MANAGEMENT
KINGDOM INSTITUTE OF MANAGEMENT
PERTH WESTERN AUSTRALIA06.2016
DIPLOMA OF ACCOUNTS - ACCOUNTING
WEST AUSTRALIA INSTITUTE OF FURTHER STUDIES
PERTH WESTERN AUSTRALIA 12.2014
MBA - FINANCE
National University of Modern Languages
ISLAMABAD 06.2013
Skills
- Microsoft Windows
- Tax Software
- Cost Management
- Microsoft Excel
- Manage Budgets
- Microsoft Outlook
- Financial Statements
- Tax Law Understanding
- Google Docs
- Customer Relations
- Accounts Payable and Receivable
- Control of Expenses
- MS Office Suite
- Microsoft PowerPoint
- Financial Analysis
- Tax Preparation
- Payroll Management
Languages
Punjabi, Urdu
Native language
English
Advanced
C1
Timeline
Accountant
Ventia
07.2020 - 01.2022
Customer Service Representative
JB HIFI
02.2015 - 03.2020
DIPLOMA OF MANAGEMENT - MANAGEMENT
KINGDOM INSTITUTE OF MANAGEMENT
DIPLOMA OF ACCOUNTS - ACCOUNTING
WEST AUSTRALIA INSTITUTE OF FURTHER STUDIES
MBA - FINANCE
National University of Modern Languages
Similar Profiles
SWATHY MOHANDASSWATHY MOHANDAS
Project Lead at VentiaProject Lead at Ventia
Keith WhiteKeith White
Snr HVDC Protection Technician at VentiaSnr HVDC Protection Technician at Ventia
Fathima Hussain NawmiFathima Hussain Nawmi
Front of House Employee at VentiaFront of House Employee at Ventia