Cricket
Waqar Ahmad
Team Lead Manager
Lahore,Punjab
Summary
To enhance my skills through passionate, challenging, career oriented and motiatonal tasks by working in a dynamic eniironment in pursuit of a good profession.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work History
COMPUTER OPERATOR
Gourmet Foods
Lahore
01.2012 - 03.2013
- One year experience as a
- Managed output quality and control of Type documents processed on assigned equipment.
- Generated reports covering details about data, system operation and error monitoring.
- Maintained spreadsheets of data across multiple systems.
- Changed and replaced backup tapes regularly and performed detailed server backups.
- Analyzed system requirements for newly installed applications to support maximum compatibility with ongoing operations.
- Applied data privacy and processing regulations to storage tasks.
Generator Operator
Energy Solutions Pvt Limited
Lahore
08.2012 - 11.2013
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Maintained components such as tires and wheel bearings.
- Set up and managed maintenance schedules.
Team Lead Manager
Pakistan Telecommunication Company Limited
Lahore
08.2017 - 06.2022
- Lahore (PTCL), Key responsibility to install Triple play orders(Voice, Broadband and IPTV)at customer premises
- Ensuring company service level Agreement
- Hands on Experience of installation and troubleshoot multi-vendor router’s including sagemcom,ZTE,Shiro,Kasda,Tenda,Zytel and Huawei
- Hands on Experience of installation and Troubleshoot Multi-vendor set up Boxes STB’s include Huawei
- ZTE
- Providing the technical support to the maintenance staff and Clients
- To diagnose and fix the fault from customer and exchange side
- To configure and Troubleshoot the VPn’s for corporate clients
- Provide technical information to operation and maintenance department
- Install point to point and point to multi point wireless link upon customer’s requirement.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
- Exceeded goals through effective task prioritization and great work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Created plans and communicated deadlines to complete projects on time.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Dressed and installed fiber cabling and hardware.
- Configured and maintained network backup and recovery procedures.
- Ran cabling and installed data drops for new node installations.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
Electrician
Sitara Chemical
Faisalabad
01.2014 - 05.2015
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Installed, maintained, repaired and tested equipment for electricity generation and utilization.
Education
B Tech Hons - Electrical Engineering
Government College University Faisalabad
Faisalabad 09.2013 - 09.2017
Matric - Science Education
Government Higher Secondary School Okara
Okara 08.2007 - 08.2009
DAE - Electrical, Electronics Engineering Technologies
Government College of Technology Sahiwal
Sahiwal 09.2009 - 09.2012
Skills
Computer Skillsundefined
Interests
Timeline
Team Lead Manager
Pakistan Telecommunication Company Limited
08.2017 - 06.2022
Electrician
Sitara Chemical
01.2014 - 05.2015
B Tech Hons - Electrical Engineering
Government College University Faisalabad
09.2013 - 09.2017
Generator Operator
Energy Solutions Pvt Limited
08.2012 - 11.2013
COMPUTER OPERATOR
Gourmet Foods
01.2012 - 03.2013
DAE - Electrical, Electronics Engineering Technologies
Government College of Technology Sahiwal
09.2009 - 09.2012
Matric - Science Education
Government Higher Secondary School Okara
08.2007 - 08.2009
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