Wali Muhammad
Lahore
Summary
Efficient Appointment Scheduling Specialist known for high productivity and completing tasks efficiently. Skilled in managing complex scheduling systems, adept at multitasking, and proficient in customer service management. Excel in time management, problem-solving, and communication, ensuring smooth operation of scheduling procedures and enhancing client satisfaction.
Overview
1
1
year of professional experience
Work History
Appointment Scheduling Specialist
DelCondominium rentals
Lahore
02.2024 - Current
- Provided customer service support for tenants regarding issues such as rent payments or maintenance requests.
- Processed applications from prospective tenants while verifying credit scores, employment status, income level.
- Provided detailed information about products and services to clients.
- Answered customer inquiries regarding appointment setting procedures.
- Responded to emails, telephone calls, and face-to-face inquiries from customers regarding appointment settings.
- Coordinated virtual viewings of properties, suites, and amenities with potential tenants.
- Provided accurate information on the different features of properties to prospective tenants.
- Follow-ups to all showings, with a focus on converting showings to a new lease.
- Respond to rental inquiries by phone and email in a timely, pleasant, and informative manner.
Education
BBA - Marketing
Superior University
Lahore02-2023
Skills
- Workload Management
- CRM Software
- Call handling
- Complaint resolution
- Technical Support
- Data Entry
- Appointment Coordinator
- Customer Service
Timeline
Appointment Scheduling Specialist
DelCondominium rentals
02.2024 - Current
BBA - Marketing
Superior University
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