Results-driven Salesforce System Administrator with extensive experience in Salesforce development, integration, and project management. Proficient in optimizing business workflows through advanced process automations, data validation, and system integrations. Demonstrated expertise in integrating Salesforce with external systems such as websites, ERP systems, and email platforms, ensuring seamless data synchronization and enhanced functionality.
Skilled in API development, data migration, and user role configuration, with a strong focus on security and efficiency. Adept at leading client meetings, requirement gathering, and strategic planning to deliver successful Salesforce solutions. A fast learner with excellent communication and collaboration skills, committed to delivering high-quality results in a dynamic environment.
· Ashrei Tech (Educational Cloud):
• Integrated AshreiTech website with Salesforce for lead management.
• Developed custom fields, validations, and automation processes.
• Configured user roles and permissions, and conducted training sessions.
· TreetCorp (Sales Cloud):
• Implemented a comprehensive case management system.
• Developed custom workflows and automations for case resolution.
• Provided user training and prepared for final production launch.
· IGI (Financial Service Cloud):
• Led the discovery and planning phases for Salesforce and ERP integration.
• Created process and flow diagrams to map out business requirements.
· Oasis (Sales Cloud):
• Led the discovery and planning for SAP integration with Salesforce.
• Developed business processes and data synchronization strategies.
• Collaborated with cross-functional teams to fulfill client requirements and expectations.
·Night Shift Operations In-charge of Riyadh DC, overseeing truck arrangements for deliveries and coordinating with sales, warehouse, production, supply chain, quality, and senior management
· SAP expertise in Purchase Requisition, Billing Details, Warehouse Receipt, Inventory Details, and Invoices printing, with over 1 year of experience
· Responsible for managing freight invoices for local shippers using the Climax system.
· Prepared and executed remittance for foreign agents and issued cheques/pay orders for shipping lines
· Oversaw control and preparation of sales incentives and transportation
· Adhered to financial best practices by issuing debit notes and credit notes
· Efficiently handled payroll administration for all company staff
· Conducted reconciliation of accounting discrepancies
· Prepared export documents, including bill of lading, master bill of lading, and forwarder cargo receipts
· Controlled and executed container manifest, arranging commercial invoices, packing lists, REX statements, and MBL for cargo release
· Coordinated with shipping lines, transporters, and clearing agents for smooth operations
· Managed container transport between port and warehouse
· Organized goods description and relevant documents for container gate-in and ship on board purposes
· Maintained coordination with various stakeholders, including banks, shippers, carriers, and clearing agents
Prepared monthly reports for sea shipments
Salesforce Development:
Project Management:
Finance & Accounting:
Logistics:
SAP:
Soft Skills: