Wajahat Majeed
Network Engineer
Rawalpindi
Summary
Motivated and detail oriented with solid knowledge in networking concepts and protocols. Recently completed coursework and relevant certification in network management, troubleshooting and configuring. Proficient in configuring routers and switches and resolving network performance and connectivity issues.
Experienced IT professional equipped to support and optimize system performance. Adept at troubleshooting, network configuration, and software maintenance. Strong focus on team collaboration and achieving results. Reliable, flexible, and skilled in adapting to changing needs. Proficient in critical thinking, problem-solving, and effective communication.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
System Support Engineer
Encore Solution
Rawalpindi, Punjab
01.2025 - Current
- Worked effectively in both independent and team environments to exceed IT goals.
- Performed troubleshooting and maintenance of existing network systems.
- Monitored, tracked and prioritized new work requests at Help Desk within set response times.
- Conducted periodic audits of IT systems to identify potential vulnerabilities and recommend appropriate countermeasures.
- Enhanced system performance by troubleshooting and resolving technical issues promptly.
- Supported organizational growth initiatives by participating in the planning, design, installation, testing, and deployment phases of new technology projects.
- Provided exceptional customer service while addressing user inquiries regarding hardware or software issues via phone or email communication channels.
- Managed regular system maintenance tasks, including updates, backups, and security checks to prevent data loss or breaches.
IT Intern
Sparking Asia
Rawalpindi , Punjab
09.2024 - 01.2025
- Supported IT department in handling technology rollout and maintenance.
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Conducted thorough testing of new software applications to ensure compatibility and efficiency across different operating systems.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
Education
B.S - Software Engineering
01.2019 - 01.2023
Some College (No Degree) - Intermediate Computer Science
04.2017 - 08.2019
Skills
Certification
Cisco Certified Network Associate, Corvit Islamabad, MM/DD/YY
Technical Expertise - Network Protocols Technologies
- Good knowledge of OSI & TCP/IP model
- Good knowledge of protocols: SSH, Telnet, SNMP, UDP, TCP etc.
- Good knowledge of basic configuration of routers and switches and IP addresses and subnetting
- Switching: VLAN, STP, MSTP
- Configuration of routing protocols: EIGRP, OSPF & BGP
- Good knowledge of Route summarization, Load balancing
- Implementing LAN and WAN connections using switches and routers
Timeline
System Support Engineer - Encore Solution
01.2025 - Current
IT Intern - Sparking Asia
09.2024 - 01.2025
FUSST - B.S, Software Engineering
01.2019 - 01.2023
Punjab Group of Colleges - Some College (No Degree), Intermediate Computer Science
04.2017 - 08.2019
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