Summary
Overview
Work History
Education
Skills
Certification
Technical Expertise - Network Protocols Technologies
Work Availability
Accomplishments
Software
Languages
Interests
Websites
Work Preference
Timeline
Wajahat Majeed

Wajahat Majeed

Network Engineer
Rawalpindi
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Motivated and detail oriented with solid knowledge in networking concepts and protocols. Recently completed coursework and relevant certification in network management, troubleshooting and configuring. Proficient in configuring routers and switches and resolving network performance and connectivity issues.

Experienced IT professional equipped to support and optimize system performance. Adept at troubleshooting, network configuration, and software maintenance. Strong focus on team collaboration and achieving results. Reliable, flexible, and skilled in adapting to changing needs. Proficient in critical thinking, problem-solving, and effective communication.

Overview

1
1
year of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

System Support Engineer

Encore Solution
Rawalpindi, Punjab
01.2025 - Current
  • Worked effectively in both independent and team environments to exceed IT goals.
  • Performed troubleshooting and maintenance of existing network systems.
  • Monitored, tracked and prioritized new work requests at Help Desk within set response times.
  • Conducted periodic audits of IT systems to identify potential vulnerabilities and recommend appropriate countermeasures.
  • Enhanced system performance by troubleshooting and resolving technical issues promptly.
  • Supported organizational growth initiatives by participating in the planning, design, installation, testing, and deployment phases of new technology projects.
  • Provided exceptional customer service while addressing user inquiries regarding hardware or software issues via phone or email communication channels.
  • Managed regular system maintenance tasks, including updates, backups, and security checks to prevent data loss or breaches.

IT Intern

Sparking Asia
Rawalpindi , Punjab
09.2024 - 01.2025
  • Supported IT department in handling technology rollout and maintenance.
  • Provided technical support, resolving IT issues to maximize productivity for team members.
  • Delivered assistance and support for team-based IT projects.
  • Conducted thorough testing of new software applications to ensure compatibility and efficiency across different operating systems.
  • Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
  • Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
  • Installed and configured operating systems and applications.
  • Installed, configured and maintained computer systems and network connections.
  • Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.

Education

B.S - Software Engineering

FUSST, Rawalpindi, PB
01.2019 - 01.2023

Some College (No Degree) - Intermediate Computer Science

Punjab Group of Colleges , Rawlakot, Azad Jammu And Kashmir, Pakistan
04.2017 - 08.2019

Skills

Certification

Cisco Certified Network Associate, Corvit Islamabad, MM/DD/YY

Technical Expertise - Network Protocols Technologies

  • Good knowledge of OSI & TCP/IP model
  • Good knowledge of protocols: SSH, Telnet, SNMP, UDP, TCP etc.
  • Good knowledge of basic configuration of routers and switches and IP addresses and subnetting
  • Switching: VLAN, STP, MSTP
  • Configuration of routing protocols: EIGRP, OSPF & BGP
  • Good knowledge of Route summarization, Load balancing
  • Implementing LAN and WAN connections using switches and routers

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Documented and resolved Os issues which led to more improvements in our software.
  • Achieved testing of 300 units by completing with accuracy and efficiency.

Software

Linux

Ubuntu

Putty

Wireshark

Languages

English
Upper intermediate (B2)

Interests

Cricket

Football

Reading

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementWork-life balancePersonal development programs

Timeline

System Support Engineer - Encore Solution
01.2025 - Current
IT Intern - Sparking Asia
09.2024 - 01.2025
FUSST - B.S, Software Engineering
01.2019 - 01.2023
Punjab Group of Colleges - Some College (No Degree), Intermediate Computer Science
04.2017 - 08.2019

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Wajahat MajeedNetwork Engineer