Oracle
WAHEED IQBAL
Sr.Banker And Accountant
Gujrat,Punjab
Summary
Highly organized banking officer with over 7 years of experience. Adept at identifying and resolving customers' problems and assisting them in achieving their financial goals. Demonstrated motivation and strong focus, consistently achieving the bank's objectives. Possessing excellent interpersonal skills, adaptable with transferable abilities, and extensive experience in customer liaison. Skilled in prioritization and meeting deadlines, efficient and highly motivated. Known for a friendly and approachable demeanor towards peers, clients, and customers. Capable of working independently or as a valuable team contributor, consistently meeting targets. Proficient in utilizing persuasive skills to identify and capitalize on upsell opportunities.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
General banking officer (GBO)
The Bank Of Punjab
Chechian Branch District Gujrat
07.2022 - 06.2024
- Conducted thorough market research to stay informed of industry trends, ensuring competitive offerings for customers.
- Mitigated risk exposure by consistently monitoring credit portfolios and identifying potential areas of concern early on.
- Enabled more informed decision-making processes by preparing and presenting comprehensive financial reports to bank management.
- Streamlined loan application processes for faster approval times and higher conversion rates.
- Optimized workflow processes by automating repetitive tasks, allowing more time for value-added activities such as customer engagement.
- Contributed to branch sales goals by proactively offering suitable financial solutions to new and existing clients.
- Facilitated successful audits by cooperating with regulatory bodies during inspections, demonstrating full compliance with relevant laws and regulations.
- Collaborated with cross-functional teams to identify opportunities for process improvement, leading to increased efficiency and productivity.
- Achieved operational excellence by regularly assessing internal controls for effectiveness, making necessary adjustments as needed to maintain top-tier performance standards.
- Increased customer satisfaction by addressing and resolving banking-related inquiries and concerns in a timely manner.
- Ensured compliance with banking regulations by diligently adhering to established policies and procedures during daily operations.
- Supported the development of junior team members through mentorship and skill-building initiatives, enhancing overall team performance.
- Championed data-driven initiatives, leveraging advanced analytics tools to identify growth opportunities and areas for improvement within the bank''s operations.
- Reduced operational errors by implementing efficient record-keeping practices and maintaining accurate account documentation.
- Exceeded performance objectives by consistently meeting and surpassing established sales targets, earning recognition as a top-performing team member.
- Boosted employee morale through effective communication techniques and promoting a positive work environment, increasing team cohesion and job satisfaction levels among staff members.
- Enhanced client relationships through regular communication, providing personalized product recommendations based on individual financial needs.
- Managed multiple high-value accounts with diligence, fostering long-term relationships with clients.
- Met with clients to generate new business and negotiate contracts.
- Supervised branch operations and made continuous improvements in each area.
- Contacted potential clients to pursue sales and gather funds.
- Utilized up-to-date information to make effective decisions governing bank operations.
Cash Officer(teller)
The Bank of Punjab
District Gujrat
09.2016 - 07.2022
- Oversaw liquidity and cash management operations.
- Monitored counterfeit bill detection efforts, ensuring adherence to established security protocols in each transaction.
- Increased team productivity by training new employees on proper cash handling procedures and best practices.
- Ensured seamless customer experience through accurate processing of large volume cash transactions during peak hours.
- Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
- Enhanced operational efficiency by consistently reconciling daily transactions and resolving discrepancies.
- Improved customer satisfaction by efficiently processing cash transactions and providing prompt service.
- Upheld strict record-keeping standards, meticulously documenting all transactions and maintaining a clean audit trail.
- Collaborated with team members to maintain a secure work environment, implementing loss prevention measures as necessary.
- Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
- Produced monthly departmental headcount reports and analysis to compare actual budget and prior year results.
- Streamlined transaction processes with the implementation of new technologies for faster service delivery to clients.
- Supported branch operations by conducting regular audits of cash drawers and vaults, ensuring accuracy and compliance.
- Expedited end-of-day closing procedures with organized documentation and efficient balancing of accounts.
- Assisted customers in navigating financial services, offering advice on products tailored to their needs.
Education
BBS - ACCOUNTING & FINANCE
COMSATS Institute of Information Technology Lahore (CIIT)
02.2014 - 05.2016
B.COM - Commerce & I.T
University of Gujrat, Punjab, Pakistan
10.2011 - 05.2013
I.COM - Commerce
Board of Intermediate & Secondary Education, Gujranwala
09.2009 - 05.2011
Matric - Science
Board of Intermediate & Secondary Education, Gujranwala
09.2006 - 05.2008
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Skills
Stocks and bonds knowledge
Self-directed mindset
Meticulous attention to detail
Expertise in Excel
Investor relations
Staff Training
Verbal and written communication
Self-motivated nature
Analytical thinking
Forward-thinking
Due diligence
Administration strength
Operations management
References
References would be furnished on demand
Software
Languages
Urdu
Advanced (C1)
English
Intermediate (B1)
Timeline
General banking officer (GBO)
The Bank Of Punjab
07.2022 - 06.2024
Cash Officer(teller)
The Bank of Punjab
09.2016 - 07.2022
BBS - ACCOUNTING & FINANCE
COMSATS Institute of Information Technology Lahore (CIIT)
02.2014 - 05.2016
B.COM - Commerce & I.T
University of Gujrat, Punjab, Pakistan
10.2011 - 05.2013
I.COM - Commerce
Board of Intermediate & Secondary Education, Gujranwala
09.2009 - 05.2011
Matric - Science
Board of Intermediate & Secondary Education, Gujranwala
09.2006 - 05.2008