Skilled Customer Representative with a proven track record at Ibex Global Solutions, adept in quality assurance and creative problem-solving. Excelled in delivering exceptional customer support through strong verbal communication and fluent English, enhancing customer satisfaction significantly. Expertise in sales and training development, demonstrating a confident approach to resolving customer inquiries and boosting team performance.
Handle customer inquiries via phone, email, or chat. Resolve issues, process orders, and provide accurate product information. Maintain detailed records of interactions and ensure high levels of customer satisfaction. Strong communication and problem-solving skills required. Previous customer service experience preferred.
Quality assurance
Volunteering
Fitness
Leadership and Teamwork
Community Involvement
Gymnasium
Social work