Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
OfficeManager

Wafa Usman

Administrative Officer
Lahore

Summary

A highly motivated and enthusiastic professional who is always ready to accept challenges to achieve given targets with in the deadlines. I have been working as a key team player who works with zeal and dedication within professional ethics to entire satisfaction of superiors in managing administrative tasks Dealing and working with stakeholders is a part of my strong suits. I take pride in my work and I am always up for suggestions and new ideas. Customer service and social interaction have always been in my line of work. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
1
1
Language

Work History

Senior Coordination Officer

SEBs Institute
Lahore
02.2017 - Current
  • Electronic Record Management
  • Schedule preparation
  • Monitoring pre and post examination activities
  • Students’ IELTS registration with British Council
  • Inter department Liaison
  • Quality inspection/assurance
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Admin Officer

Zonia Anwar
Lahore
07.2012 - 01.2017
  • Office Administration
  • Staff Management
  • Stock Management
  • Procurement (external services)
  • Liaison with external companies.
  • Produced detailed reports to track trends and keep senior management informed.
  • Managed team petty cash, purchase orders and account transactions.
  • Leveraged bookkeeping software and automated processes to reduce errors.
  • Collected, validated and distributed information to employees.

Office Assistant

CAPSFO International
Lahore
03.2010 - 06.2011
  • Data Entry – MS-Excel
  • Internet / Emails
  • Record Keeping /Filing
  • Provided clerical support, addressing routine and special requirements.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying and distributing mail.

Education

Masters - Educational Leadership & Management

University of Education
01.2008 - 01.2010

B.A – - Psychology

Punjab University Govt. College for Women
01.2004 - 01.2006

Skills

Microsoft Word, Excel, Power Point

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Affiliations

College of Tourism and Hotel Management (COTHM), Lahore, Pakistan in 2019


MENTOR E-COMMERCE LEARNING CENTER

Certification

Certificate In Professional Baking (CPB) COLLEGE OF HOTEL & TOURISM MANAGEMANT (COTHM)

Interests

Baking

Travelling

Resin Art Work

Timeline

Certificate In Resin Art

09-2022

Certificate In E-commerce/ Facebook & Instagram Digital Media Marketing

07-2022

Certificate In Professional Baking (CPB) COLLEGE OF HOTEL & TOURISM MANAGEMANT (COTHM)

09-2019

Senior Coordination Officer

SEBs Institute
02.2017 - Current

Cake Decorating Course Bake' n Bake

05-2016

Admin Officer

Zonia Anwar
07.2012 - 01.2017

Office Assistant

CAPSFO International
03.2010 - 06.2011

Masters - Educational Leadership & Management

University of Education
01.2008 - 01.2010

B.A – - Psychology

Punjab University Govt. College for Women
01.2004 - 01.2006
Wafa UsmanAdministrative Officer