Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Timeline
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Vinod Lachman

Vinod Lachman

Karachi

Summary

I am outstanding banking professional having over 13 years of working experience and have sutdied MBA and securing very impressive CGPA . I enjoying working with team having diversify background and have confidence when confronted with difficult situations. I am a self driven and excel in a comprehensive environment.

Overview

13
13
years of professional experience

Work History

Customer Service Manager

BankIslami Pakistan Limited
01.2022 - Current
  • Management of Cash Limit and Implementation of Clean Note Policy as per SBP requirements
  • Supervision of Account Opening Process at Branch level
  • Dealing with FX front desk for rates
  • Correspondence with trade hub and SME for smooth transaction and limit extension
  • Monitoring of High Risk Accounts
  • Handling of Customer Complaints and Adherence of Service Quality Standards
  • ITRS Reporting Monthly
  • People management, coaching and grooming of operations staff and empowering to create future leaders
  • Monitoring of suspense accounts, sundry ledgers and monthly balancing
  • Implementation of AML/CFT/CPF Regulations
  • Locker balancing and operations.

Customer Service Manager

Habib Metropolitan Bank
03.2017 - 01.2022
  • Management of Cash Limit and Implementation of Clean Note Policy as per SBP requirements
  • Supervision of Account Opening Process at Branch level
  • Dealing with FX front desk for rates
  • Correspondence with trade hub and SME for smooth transaction and limit extension
  • Monitoring of High Risk Accounts
  • Handling of Customer Complaints and Adherence of Service Quality Standards
  • ITRS Reporting Monthly
  • People management, coaching and grooming of operations staff and empowering to create future leaders
  • Monitoring of suspense accounts, sundry ledgers and monthly balancing
  • Implementation of AML/CFT/CPF Regulations
  • Locker balancing and operations.

CD-Incharge

Habib Metropolitan Bank Ltd (Subsidiary Of Habib Bank AG Zurich)
11.2014 - 03.2017
  • Authorization of Counter transactions
  • Authorization and Settlement of Clearing House Daily
  • ATM Balancing, Replenishment & Claim Settlement
  • Branch Voucher Checking & Scanning Daily
  • CTR and STR Reporting
  • Security Stationary Handling and Balancing.

Operations Officer

Meezan Bank Limited
04.2012 - 11.2014
  • Processing of RTGS, Pay order, Demand Draft and FDD Issuance and Balancing
  • Utility Bills Posting and Expense Voucher Posting
  • Processing of Clearing Instruments
  • Issuance of Bank Statements and Account Maintenance Certificate
  • Stop Payment of Cheques.

Cash Officer

Bank Al Habib Limited
10.2010 - 04.2012
  • Cash Transactions.
  • Utility Bills Collection
  • Daily Cash Balancing
  • Implementation of Clean Note Policy
  • Reporting of Excess & Shortage Cash

Education

MBA - Finance

KHADIM ALI SHAH BUKHARI INSTITUTE OF TECHNOLOGY (KASBIT)
Karachi
01.2017

Bachelor's of Commerce - Bachelors of Commerce

GOVT. COLLEGE OF COMMERCE & ECONOMICS KARACHI, SINDH
Karachi
12.2009

Intermediate in Commerce

Aisha Bawany Govt College
Karachi
05.2007

Matric in Science

St Pauls English High School
Karachi
07.2005

Skills

  • STRONG VERBAL COMMUNICATION

  • TEAM LEADERSHIP

  • POWERFUL NEGOTIATOR

  • PROCESS IMPLEMENTATION

Languages

ENGLISH
URDU
MARWADI

Personal Information

  • Date of Birth: 08/25/89
  • Nationality: Pakistani
  • Marital Status: Married
  • Visa Status: Applied

Hobbies and Interests

  • LISTENING SOFT MUSIC
  • READING ARTICLES
  • OUTINGS

Timeline

Customer Service Manager

BankIslami Pakistan Limited
01.2022 - Current

Customer Service Manager

Habib Metropolitan Bank
03.2017 - 01.2022

CD-Incharge

Habib Metropolitan Bank Ltd (Subsidiary Of Habib Bank AG Zurich)
11.2014 - 03.2017

Operations Officer

Meezan Bank Limited
04.2012 - 11.2014

Cash Officer

Bank Al Habib Limited
10.2010 - 04.2012

MBA - Finance

KHADIM ALI SHAH BUKHARI INSTITUTE OF TECHNOLOGY (KASBIT)

Bachelor's of Commerce - Bachelors of Commerce

GOVT. COLLEGE OF COMMERCE & ECONOMICS KARACHI, SINDH

Intermediate in Commerce

Aisha Bawany Govt College

Matric in Science

St Pauls English High School
Vinod Lachman