Ahsan Khan
Rawalpindi, Punjab,PK
Summary
Results-driven professional with experience in floor management, customer relationship management, and customer service. Demonstrated success in optimizing operations at Honda and enhancing client satisfaction remotely at Big Nine Events LLC (UAE). Currently delivering effective solutions as a CSR at Housing Disrepair Solution (UK), Skilled in team management, issue resolution, and strategic planning, with a proven track record of improving efficiency and fostering strong client relationships.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
Work History
Customer Sales Representative
Housing Disrepair Solutions (UK)
5 2024 - Current
- Generated leads by actively engaging with potential customers through social media, resulting in an increase in leads
- Improved sales revenue with effective communication of product features, benefits, and promotions.
Floor Manager
Honda
8 2021 - 2 2022
- Collaborated with other departments to ensure efficient workflow and customer satisfaction
Customer Relationship Manager
Big Nine L.L.C (Remote)
09.2020 - 06.2021
- Developed customer service training material and conducted training sessions for customer service staff
- Utilized customer feedback to create new products and services that meet customer needs
Education
Higher National Diploma in business management -
01.2016 - 04.2018
Bachelor in Mass Communication - undefined
01.2020 - 04.2022
Graduation In Business Administration - undefined
01.2022 - 04.2023
Matric -
01.2014 - 04.2016
Faculty of Arts - Fine Arts
01.2014 - 04.2016
Skills
Time Management
Timeline
University of Hertfordshire - Graduation In Business Administration,
01.2022 - 04.2023
Customer Relationship Manager - Big Nine L.L.C (Remote)
09.2020 - 06.2021
Allama Iqbal Open University - Bachelor in Mass Communication,
01.2020 - 04.2022
Roots Ivy - Higher National Diploma in business management,
01.2016 - 04.2018
Pakistan Grammar School - Matric,
01.2014 - 04.2016
Modern School System And Collage - Faculty of Arts, Fine Arts
01.2014 - 04.2016
Customer Sales Representative - Housing Disrepair Solutions (UK)
5 2024 - Current
Floor Manager - Honda
8 2021 - 2 2022
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