Usman Ahmed Ansari
Karachi,SD
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
3
3
years of professional experience
Work History
Sales Manager
Rex D
03.2024 - Current
- Team Leadership: Supervise, mentor, and motivate a team of sales representatives to achieve individual and team sales goals. Conduct regular performance reviews and provide coaching to enhance team skills and productivity.
- Sales Strategy: Develop and execute effective sales strategies and campaigns tailored to the call center environment. Analyze market trends and customer needs to identify opportunities for growth and improvement.
- Customer Engagement: Oversee the handling of inbound and outbound sales calls, ensuring that each customer interaction is professional, informative, and aligned with company standards. Address and resolve any customer issues or concerns promptly.
- Performance Monitoring: Track and analyze sales performance metrics, including conversion rates, call volumes, and customer satisfaction. Generate regular reports and provide insights to senior management for strategic decision-making.
- Training and Development: Design and implement training programs for new and existing sales representatives. Ensure the team is well-versed in product knowledge, sales techniques, and company policies.
- Compliance: Ensure all sales activities comply with legal and ethical standards. Maintain accurate and up-to-date records of sales transactions and customer interactions.
- Collaboration: Work closely with other departments, including marketing, finance, and logistics, to ensure a seamless sales process and exceptional customer experience.
Sales Executive
Rex D
11.2021 - 02.2024
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
MBA - Marketing
Institute Of Business Management
Karachi, Sindh, Pakistan12.2025
BBA - Supply Chain
Institute Of Business Management
Karachi12.2021
Skills
- Sales Tracking
- Sales team training
- Proposal Development
- Sales operation
- MS Suite
- Team Management
Languages
Urdu
Native language
English
Advanced
C1
Timeline
Sales Manager
Rex D
03.2024 - Current
Sales Executive
Rex D
11.2021 - 02.2024
MBA - Marketing
Institute Of Business Management
BBA - Supply Chain
Institute Of Business Management
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