Usman Ghafoor

Managed and executed comprehensive talent acquisition strategies across all business units and locations throughout Pakistan, ensuring alignment with corporate objectives and fulfillment of organizational hiring requirements.

• Spearheaded talent acquisition initiatives across all Pakistan locations, utilizing LinkedIn Recruiter, job portals, and professional networks to attract and retain high-caliber professionals.
• Managed SAP HR module for streamlined requisition approvals, candidate tracking, and recruitment process automation nationwide.
• Conducted competency-based interviews, behavioral assessments, and reference verifications to ensure alignment with organizational culture and values across diverse regions.
• Collaborated with department heads on workforce planning, succession planning, and strategic hiring frameworks to meet organizational needs across all locations.
• Delivered actionable HR analytics and hiring metrics to senior leadership to facilitate data-driven decision-making for nationwide recruitment.
• Enhanced employer branding through targeted recruitment marketing campaigns and candidate engagement initiatives across Pakistan.
• Ensured compliance with labor laws, internal policies, and industry best practices in all talent acquisition processes throughout the country.

Executed comprehensive HR operations and technical recruitment in a dynamic, tech-driven environment, ensuring seamless employee lifecycle management and organizational efficiency.

Technical Recruitment

• Directed end-to-end recruitment for specialized IT roles, including MERN (MongoDB, Express.js, React, Node.js), MEAN (MongoDB, Express.js, Angular, Node.js), PHP, Laravel, QA Engineers, Business Analysts, and Project Managers, leveraging platforms such as LinkedIn Recruiter Lite, Rozee.pk, Indeed, and personal referral networks.
• Conducted technical screenings, behavioral interviews, and skills-based assessments to identify and onboard top-tier talent aligned with organizational needs.
• Developed and maintained robust talent pipelines to address current and future hiring demands, enhancing recruitment agility.
• Expanded referral networks to strengthen candidate sourcing and improve quality of hires.

HR Operations

• Administered HRMS for employee lifecycle management, including data entry, payroll processing, and performance tracking, ensuring operational accuracy and compliance.
• Established and monitored KPIs and performance evaluation frameworks to boost employee engagement and productivity.
• Designed and delivered onboarding and training & development programs to foster a seamless employee experience and professional growth.
• Managed employee relations by addressing grievances, mediating workplace conflicts, and cultivating a positive, inclusive work culture.
• Oversaw administrative functions, including IT store management, housekeeping staff supervision, office management, vendor coordination, and procurement for HR-related needs.
• Contributed to HR policy development, ensuring adherence to labor laws and organizational

Solely managed comprehensive HR operations, payroll, and employee relations, ensuring operational excellence, regulatory compliance, and a positive workplace environment.

• Independently processed monthly payroll using ERP and HCM software, ensuring accurate and timely salary disbursements with zero discrepancies.
• Single-handedly managed attendance tracking, leave administration, and employee record maintenance within HRMS and ERP systems, optimizing operational efficiency.
• Proactively resolved employee grievances through effective conflict resolution strategies, fostering a collaborative and harmonious workplace culture.
• Designed and executed employee engagement programs to enhance morale, retention, and organizational loyalty.
• Oversaw all employment documentation processes, including drafting offer letters, managing promotions, and processing terminations with precision and compliance.
• Ensured strict adherence to labor regulations and internal HR policies, mitigating risks and maintaining operational integrity.