Usman Amjad
SR Account Executive
Lahore-Punjab
Summary
Innovative SR Sales Development Representative with 8 years of experience building sales teams and perpetuating brand image. Collaborative leader in sales development with creativity in client acquisition tactics and revenue generation. Established data analysis professional making numbers-driven operational decisions. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
3
3
Languages
Work History
SR -Account Executive
Motive
Lahore
11.2020 - Current
- Reached out to accounts to measure customer satisfaction and increase revenue.
- Researched and secured new accounts within assigned territory to increase sales and profitability.
- Managed and mentored team of account executives.
- Addressed customer questions and concerns regarding products and services.
- Contacted individuals and organizations to explain services and products offered
- helped customers schedule a demo of the services,
Senior Sales Development Representative
Information Processing Solutions-IPS
Lahore
09.2018 - 09.2020
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Negotiated prices, terms of sales and service agreements.
Sales Development Representative
The Off Shore Partners Malaysia
Cyberjaya
09.2016 - 05.2018
- Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Achieved and exceeded monthly and annual sales targets.
Customer Service Representative
Digital Globe Services, DGS
Lahore
10.2014 - 05.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Arts -
Punjab University
Lahore,PakistanAssociate of Arts -
Punjab College
LahoreSkills
Pipeline Managementundefined
Languages
Urdu, English
First Language
English
Advanced
C1
Certification
Sales methodology
Accomplishments
- Collaborated with team of 25 in the development of Project Voyager a pilot program at motive
- completed sales methodology certification at motive
- completed sales force certification at motive
Timeline
SR -Account Executive
Motive
11.2020 - Current
Senior Sales Development Representative
Information Processing Solutions-IPS
09.2018 - 09.2020
Sales Development Representative
The Off Shore Partners Malaysia
09.2016 - 05.2018
Customer Service Representative
Digital Globe Services, DGS
10.2014 - 05.2016
Bachelor of Arts -
Punjab University
Associate of Arts -
Punjab College
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