Usman Ali
IT Network Technician
Lahore, Punjab,PB
Summary
Dynamic IT Technician with a proven track record at Orange Technology, excelling in desktop technical support and network troubleshooting. Skilled in hardware installation and software configuration, ensuring seamless operations and optimized network performance. Experienced with installation, configuration, and maintenance of IP CCTV systems, ensuring optimal performance and security.
Overview
6
6
years of professional experience
2
2
Languages
Work History
IT Technician
Orange Technology
01.2022 - Current
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
CCTV and Network Technician
BCI Technologies
01.2020 - 02.2021
- Maintained a safe working environment, adhering to industry-standard safety protocols during installations and repairs.
- Expedited issue resolution with prompt response to service calls from clients experiencing technical difficulties.
- Increased client satisfaction by providing timely technical support and assistance.
Education
Bachelor of Arts - Mass Communication
Allama Iqbal Open University
Lahore, Punjab, Pakistan 04.2001 -
Skills
Desktop technical support
Hardware installation
Application installations
Network troubleshooting
Software configuration
Wireless networking
Device installation
Accomplishments
Accomplished IT Network Technician with hands-on experience in installing, configuring, and maintaining network infrastructure, including LAN/WAN, routers, switches, and wireless systems. Proven ability to troubleshoot network issues, improve system performance, and ensure network security and uptime. Skilled in providing technical support, managing cabling and hardware, and delivering reliable solutions to support business operations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Elementary (A2)
Software
Ms excell
Timeline
IT Technician
Orange Technology
01.2022 - Current
CCTV and Network Technician
BCI Technologies
01.2020 - 02.2021
Bachelor of Arts - Mass Communication
Allama Iqbal Open University
04.2001 -