Summary
Overview
Work History
Education
Skills
Software
Language
Timeline
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Usman Ahmed

Data Analyst
Riyadh

Summary

Over 7 years of driving data engineering excellence, delivering a 30% improvement in ETL process efficiency and a 20% boost in team productivity.

Overview

7
7
years of professional experience

Work History

BI Consultant

ZATCA
04.2024 - 02.2025
  • Data Analysis & BI Expert: Transformed complex data into actionable insights, driving decision-making.
  • BI Tools Proficient: Created dashboards and reports with Power BI and Tableau, improving user engagement by 40%.
  • ETL & Data Integration: Ensured data accuracy, boosting data quality by 30%.
  • Stakeholder Collaboration: Addressed business needs, increasing satisfaction by 25%.
  • Dashboard Migration: Led migration from Oracle to Teradata, reducing operational costs by 20%.
  • Process Optimization: Enhanced BI systems, reducing report generation time by 35%.

CEM Data Analyst

Huawei
04.2023 - 04.2024
  • Data Analyst & Engineer: Specialized in customer experience within telecom.
  • Data Integration & Analysis: Improved data efficiency by 30%.
  • Telecom KPIs & KQIs: Analyzed CS/PS KPIs to drive insights.
  • Dashboards & Reports: Developed 5+ dashboards and 25+ reports, increasing efficiency by 40%.
  • Impactful Strategies: Reduced complaints by 25%, boosting customer satisfaction by 15%.
  • Optimizations: Enhanced network reliability, improving customer retention by 20%.

Data Engineer

Teradata
04.2021 - 04.2023
  • Data Engineer at Teradata (Global Finance): Led end-to-end data engineering for financial reporting.
  • ETL Pipelines: Developed and optimized pipelines, improving data processing efficiency by 35%.
  • Data Integration: Unified diverse data sources, enhancing accessibility by 25%.
  • Performance Optimization: Boosted query performance by 40% using Teradata tools.
  • Reports & Dashboards: Created interactive Tableau/Power BI dashboards, increasing engagement by 30%.
  • Data Quality: Ensured data accuracy with robust validation, improving quality by 20%.
  • Collaboration: Provided insights that increased operational efficiency by 15%.

Senior ETL Developer | L2/Production Supervisor

Overstock
06.2018 - 01.2021
  • ETL Automation: Automated data loads to Teradata DWH, boosting efficiency by 30%.
  • ETL Integration: Merged new packages, cutting integration time by 25%.
  • Streaming Data: Integrated streaming data via GoldenGate, increasing availability by 40%.
  • Mentorship: Trained junior developers, improving team productivity by 20%.
  • Technologies Used: DMExpress, Control-M, Teradata, Salesforce, Oracle, Postgres, GoldenGate, SQLA.
  • ETL Process Management: Ensured on-time delivery of processes, meeting 100% SLAs.
  • Scheduling & Resource Management: Improved scheduling efficiency by 15% using Control-M.
  • Data Investigation & Reporting: Enhanced data accuracy by 10% through ad-hoc reporting and investigations.

Education

Bachelor of Science - BS Computer Science

NUCES, FAST
Islamabad, Pakistan
04.2001 -

Skills

Advanced Excel

SQL expertise

Master data management

ETL development

Business analysis

Data integration

Data dashboard design

Business intelligence analysis

Customer service

Software

SQL

Python

Tableau

Power BI

R

Language

English, Urdu

Timeline

BI Consultant

ZATCA
04.2024 - 02.2025

CEM Data Analyst

Huawei
04.2023 - 04.2024

Data Engineer

Teradata
04.2021 - 04.2023

Senior ETL Developer | L2/Production Supervisor

Overstock
06.2018 - 01.2021

Bachelor of Science - BS Computer Science

NUCES, FAST
04.2001 -

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