Usama Qamar

Grace Hospitality holding multiple International Hotel Chains across the Nation:

• Ramada Lahore
• Ramada Gilgit Best
• Best Western Premier Hunza
• Grace Boutique Hotel Islamabad

• Oversee and drive the sales performance across four hotels under the Grace Hospitality portfolio in Pakistan.
• Lead, mentor, and motivate the sales team to achieve revenue and performance goals.
• Set strategic sales objectives, targets, and KPIs aligned with overall business plans and brand standards.
• Conduct regular competitor analysis and identify emerging market trends to maintain a competitive edge.
• Ensure consistent communication and coordination between property-level and cluster-level operations.

• Developed and implemented strategic sales initiatives that significantly enhanced regional market penetration and brand visibility.
• Collaborated with cross-functional teams to optimize pricing strategies, resulting in improved competitive positioning and revenue growth.
• Analyzed regional sales performance metrics to identify trends, informing decision-making and driving actionable insights for team improvement.
• Trained and mentored junior sales staff, fostering a culture of excellence and significantly improving team productivity and engagement.

• Given the role of Regional Sales Manager and the 12 years of experience, here are eight resume experience statements crafted according to the provided guidelines:
• Developed and implemented strategic sales plans that enhanced market penetration and increased regional revenue growth.
• Led a high-performing sales team, fostering a collaborative environment that improved team performance and morale.
• Analyzed market trends and competitor activities to identify opportunities, resulting in innovative product positioning strategies.

• Identifies new business to achieve revenue goals.
• Manages and develops relationships with key internal and external stakeholders.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Achievements/Tasks

• Understanding the Overall Market to Sell Effectively against Competitors.
• Soliciting Potential Business Opportunities by Levering Business Intelligence Provided by Sales & Marketing Planning and Support and other Leads.
• Understanding and Actively Utilizing Company Marketing Initiatives/Incentives to Convert Cold Leads to Warm Leads.
• Developing Compliant Friendly Sales Budgets for Hotel Margala's Departments and Interests.
• Soliciting New Business from New Business Accounts, Reader Boards and Leads Sent Through Internal Referral Mechanisms.
• Ensured Optimal Quality of all Hotel Promotional material and achieved all objectives.
• Develop and Maintain Strong Coordination With the Operations Team for the Successful Execution of Clients Expectations.
• Develop and Maintain Effective Corporate Relationships with all Clients.

• Serving as the Point of Contact for Clients Communicating with them via Phone and Email to Respond to any Questions and Requests.
• Answering any Questions about Property Facilities/Services such Hours of Operation, Rates and Room Types, Packages, Promotions, Entertainment, Restaurants, Special Events.
• Gathering Materials and Assemble Information Packages and Use Sales Techniques that Increase Revenue while Supporting Existing Guest Loyalty to the Property and its Interests.
• Preparing Sales-Related Documents Throughout the Sales Process such as Proposals, Contracts and Banquet Event Orders.
• Achievements/Tasks

• Representing TMUC as Brand Ambassador
• Organized Millennium Global Entrepreneurship Week. (2017 & 2018)
• Managing Year Calendar Events
• Organized International Hospitality Symposium in collaboration with University of Wolverhampton (UK) at TMUC Forum.
• Achievements

• Working with Training Team to Identify and Address Interdepartmental Development Needs while also Maintaining Employees Training Records and Developing Daily Training Packets.
• Achievements/Tasks
• Streamlined operational processes by implementing standardized training protocols, enhancing team efficiency and service delivery.
• Led cross-departmental initiatives to improve guest satisfaction scores through targeted staff training and resource allocation.
• Coordinated inventory management systems, resulting in optimized stock levels and reduced operational costs.
• Mentored junior staff members, fostering skill development and promoting a collaborative team environment.