Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
Additional Information
Personal Details
References
Timeline
Generic

Usama Ahmed

House No A-677 Street 8 Lucknow Co Operative Society Korangi, Karachi.

Summary

Strategic Software Engineer skilled in application development, testing and optimization. Excels at coordinating ground-up planning, programming and implementation for core modules. Maintains strong object-oriented and software architecture fundamentals. Talented Software Developer equipped with great coding, debugging and project management abilities. Accomplishes project goals consistently with elegant, scalable code. Works great with team members under Agile and Scrum frameworks. Innovative Software Developer with 6 years of hands-on experience designing and testing applications. Well-versed in Agile methodologies and coding languages. Dedicated to developing creative solutions to meet business goals and requirements. Senior-level Software and Application Developer passionate about creating cutting-edge products for SynTech. Strong work ethic and dedicated to quality assurance. Adept at working with teams or independently in fast-paced settings. Motivated DHA KARACHI student seeking internship in to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Diligent College Student focused on B.TECH and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Hardworking Dispatch Manager with strong workload coordination and task delegation skills. Outgoing personality builds quality relationships with coworkers and promotes inclusive employee training environments. Efficient data collection promotes accurate documentation and improves supply chain logistics. Professional Dispatch Manager with considerable experience working in busy logistics, transport and vehicle environment. Efficiently works with drivers, other dispatchers and management to create most effective delivery routes and schedules to maximize driver efficiency. Enjoys working in challenging situations, remaining calm and level-headed in stressful situations. Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Developer Programmer

SynTech Global IT Company
Karachi, Pakistan
02.2023 - 01.2024
  • Developed, debugged and maintained code for web applications using HTML, CSS, JavaScript and PHP.
  • Implemented software development best practices to ensure optimal performance of the applications.
  • Designed and implemented database structures to store application data.
  • Built automated testing procedures to identify potential issues with the software before deployment.
  • Resolved complex technical problems related to software development projects.
  • Collaborated with other developers on coding tasks and debugging existing programs.
  • Conducted code reviews to ensure quality control of the applications prior to release.
  • Optimized existing code for improved performance and scalability.
  • Created user documentation for end-users of the developed applications.
  • Provided technical support to users who encountered issues with the applications.
  • Integrated third-party APIs into existing software solutions for added functionality.
  • Developed RESTful web services for internal use as well as external consumption by partners or clients.
  • Assisted in developing project plans, timelines and resource requirements for upcoming projects.
  • Participated in meetings with stakeholders and other team members to discuss progress and resolve conflicts.
  • Deployed new versions of the software across multiple environments while ensuring minimal disruption of service.
  • Monitored system performance metrics and identified areas where improvements could be made.
  • Performed unit testing on all changes made to the codebase prior to pushing them live.
  • Maintained version control systems such as Git or SVN in order to keep track of changes made over time.
  • Refactored legacy code when necessary in order to make it more maintainable.
  • Adhered strictly to coding standards set forth by senior developers or company policy.
  • Assisted less experienced developers in understanding core concepts related to programming languages or frameworks used within the organization.
  • Designed front-end and back-end solutions for test-driven development.
  • Utilized unit testing and other methods to enhance quality.
  • Conducted full lifecycle software development from planning to deployment and maintenance.
  • Completed continuous project and team reviews to maintain optimal productivity and quality of work.
  • Performed regression and performance tests for updated systems.
  • Managed website updates to align with corporate needs.
  • Recommended and executed plans to improve development tools and processes.
  • Participated in code review meetings, providing input on bugs, inefficiencies and potential solutions to emergent issues.
  • Implemented and tested enhancement feature requests to improve product functionality and extend performance.
  • Presented customers with project updates to assess satisfaction and gain feedback.
  • Developed cross-platform activity feed for social network accounts.
  • Tackled development tasks based on system requirements and documented approaches.
  • Designed mobile applications for Apple and Android platforms.
  • Created technical workflows in wiki to support education and training of newly hired employees.
  • Oversaw deployment, configuration and documentation procedures for AirLift B2B.
  • Liaised with QA testers to perform testing meeting various parameters.
  • Documented technical specifications and project testing methods for future reference.
  • Informed project manager of milestone updates and provided detailed project reports.
  • Evaluated and implemented new technologies to maximize development efficiency.
  • Collaborated to define, design and estimate time and resources for development initiatives.
  • Met with stakeholders, product teams and customers throughout system development lifecycle.
  • Implemented proven software patterns to allow maximum extensibility, reuse and testability.
  • Engineered cross-platform software and exported system performance data.
  • Modified company web applications and processes to increase productivity.
  • Integrated innovative development techniques to shorten turnaround times and spur customer loyalty.
  • Analyzed and tested applications prior to launch to remedy last minute issues.
  • Mentored interns and junior software developers through training, design reviews and code reviews.
  • Reviewed and modified unit and integration tests to improve software quality and reliability.
  • Developed production, test and beta websites using various software programs.
  • Delivered code to meet functional or technical specifications.
  • Participated and contributed to best practices to drive software development lifecycle.
  • Developed object-oriented web applications using C# programming language.
  • Drafted design objectives and system design documents.
  • Researched alternative solutions to problem spaces to decide best technical approaches.
  • Developed and launched new offerings to optimize customer satisfaction.
  • Utilized various software to handle debugging and automation scripting tasks.
  • Modified existing software systems to enhance performance and add new features.
  • Identified and communicated potential risks and roadblocks to properly execute projects.
  • Analyzed code and corrected errors to optimize output.
  • Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
  • Reviewed project requirements to identify customer expectations and resources needed to meet goals.
  • Recommended improvements to facilitate team and project workflow.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Analyzed user needs and software requirements to determine design feasibility.
  • Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.
  • Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
  • Improved and corrected existing software and system applications.
  • Coordinated system installations, testing and code corrections.
  • Integrated object-oriented design and development techniques into projects to support usability goals.
  • Assessed code during testing stage to determine potential glitches and bugs.
  • Coordinated testing and validation procedures through software development lifecycle.
  • Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
  • Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
  • Designed, developed and implemented firmware to support embedded system product concepts.
  • Developed requirements for system modifications and new system installations.
  • Identified opportunities for process improvements to decrease in support calls.
  • Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
  • Conferred with project managers and other stakeholders to fully understand software design specifications and plan optimal development approaches.
  • Performed troubleshooting of post-release software faults to support live service and installed software patch design.
  • Updated software upon release of vendor patches to mitigate vulnerabilities.
  • Applied security measures into systems development, supporting final products' resistance to intrusion and exploitation.
  • Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.
  • Utilized established design patterns to expedite novel software creation and support consistent performance results.
  • Recommended strategies to maximize performance and lifespan of equipment involved in software installations.

Dispatch Executive

Airlift Company
Karachi, Pakistan
03.2021 - 12.2022
  • Managed the daily operational activities of a fleet of vehicles to ensure efficient and timely delivery of goods.
  • Coordinated with suppliers, customers and other stakeholders to ensure smooth operation of deliveries.
  • Organized, planned and monitored the dispatch process in order to meet customer requirements.
  • Liaised with drivers to ensure that all orders were delivered on time.
  • Supervised loading and unloading operations at warehouses and distribution centers.
  • Monitored vehicle maintenance schedule for ensuring safe transportation services.
  • Communicated with customers regarding any changes in the delivery plan or schedule.
  • Tracked shipments using tracking software and ensured accurate data entry into system databases.
  • Developed reports on weekly basis regarding dispatching performance and productivity metrics.
  • Assisted in developing strategies for improving efficiency and effectiveness of dispatch operations.
  • Maintained records of driver activity logs, fuel consumption, mileage.
  • Ensured compliance with safety regulations while handling hazardous materials during deliveries.
  • Resolved issues related to logistics, scheduling or delivery delays.
  • Analyzed customer feedback and took corrective measures accordingly.
  • Provided support in resolving customer complaints related to dispatch services.
  • Prepared invoices for completed shipments as per company policy.
  • Organized training sessions for new employees regarding dispatch procedures.
  • Identified potential areas of improvement within the organization's supply chain network.
  • Evaluated routes and schedules periodically to reduce cost and improve service quality.
  • Coordinated with vendors and other departments for ensuring successful completion of tasks.
  • Resolved customer requests promptly, providing courteous services to optimize workflow.
  • Reviewed files, records and other obtained documents to respond to customer requests.
  • Compiled presentations based upon analysis of project and vendor data and distributed to internal stakeholders.
  • Conducted routine inspections and monitored surveillance devices to protect data integrity and security.
  • Observed client confidentiality and verified data integrity in work-related tasks.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Balanced technician workloads to help minimize drive time and maximize productivity.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Ordered parts needed by techs and arranged delivery to technician in required amount of time.
  • Approved and adjusted time sheets for vacation time, sick leave, straight time and mileage.
  • Prepared daily work and run schedules.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Documented services performed, operations information and dispatch details in system.
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
  • Monitored personnel or equipment locations and utilization to coordinate service and schedules.
  • Oversaw communications within assigned territories.
  • Recorded and maintained files or records of customer requests, work or services performed.
  • Worked with routing specialists, route managers and service department to optimize routes.
  • Maintained current knowledge of personnel in field and completed deliveries or delays.

Dispatch Manager

Retailo Community
Karachi, Pakistan
08.2019 - 01.2021
  • Oversaw the onboarding process for new drivers; conducted interviews, reviewed background checks and ensured completion of required documents prior to hire date.
  • Evaluated existing processes related to routing systems software upgrades and implementations.
  • Collaborated with IT department on system enhancements that would increase operational efficiency.
  • Assisted in developing marketing materials such as brochures and pamphlets highlighting company services.
  • Established relationships with local police departments for assistance when needed.
  • Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
  • Completed human resources duties by hiring, terminating and conducting performance reviews and onboarding classes.
  • Promoted safe work activities by conducting safety audits and attending company safety meetings.
  • Developed and monitored field efficiencies and innovated new ways to improve operations.

Education

B.Tech - B.TECH Is A Complete Education Based On IT Service

Iqra Unversity
DHA Phase 6 Extension
06-2022

Skills

  • Mobile Application Development
  • Software Development
  • Performance Optimization
  • Software testing
  • Web development
  • Continuous integration
  • Full-stack development
  • Front-End Development
  • Machine Learning
  • Product Management
  • Customer-Oriented
  • JavaScript expert
  • Interface design and implementation
  • Problem-Solving
  • Product Development
  • Certified Application Developer
  • Agile development methodologies
  • Data structures and algorithms
  • Programming
  • User Experience Design
  • Advanced knowledge of embedded systems
  • Technical Support
  • Technical consulting
  • Self-starter
  • Software Debugging
  • Program coding
  • Project Oversight
  • Job control language (JCL)
  • Cloud Computing
  • Technical Writing
  • Best Practices Implementation
  • Technical Design Documentation
  • Code Review
  • Documentation Management
  • Automated testing
  • Hardware and software installation
  • Testing and debugging
  • Technical Analysis
  • Project Management
  • SQL expert
  • Object-Oriented Programming
  • Microsoft ASPNET
  • PHP specialist
  • Web Security
  • Application Development
  • Fleet dispatching
  • Fleet maintenance
  • Daily reports
  • Budgeting and financial management
  • Phone dispatch
  • DOT Compliance
  • Manpower planning
  • Employee Performance Reviews
  • Strong leadership
  • Route Planning
  • Customer Communication
  • Route planning expertise
  • Workflow Planning
  • Multiple project coordination
  • Labor cost control
  • Service Level Agreements
  • Employee time records
  • Staff Training and Development
  • Sales Support
  • Field call management
  • Schedule Coordination

Affiliations

Professional Development:

  • Actively participate in industry-related seminars, workshops, and webinars to stay updated with the latest trends in logistics and software development.
  • Engage in online courses or certifications related to supply chain management, coding languages, or project management to enhance professional skills.

Leadership and Teamwork:

  • Mentor junior colleagues or participate in leadership roles within professional organizations or community groups.
  • Lead project teams in developing and implementing efficient dispatch strategies or software solutions.

Community Involvement:

  • Volunteer for local organizations or non-profits, utilizing logistical and programming skills to contribute to community initiatives.
  • Organize or participate in charity events leveraging technical expertise for effective planning and execution.

Fitness and Wellness:

  • Maintain an active lifestyle through sports or fitness activities, emphasizing the importance of physical and mental well-being.
  • Participate in team sports or group fitness classes, demonstrating teamwork and commitment outside of work.

Tech Enthusiasm:

  • Contribute to open-source projects or online coding communities, showcasing passion and expertise in programming beyond professional responsibilities.
  • Explore emerging technologies or gadgets, demonstrating a proactive approach to staying abreast of technological advancements.

Cultural Engagement:

  • Participate in cultural events, language exchange programs, or international clubs, fostering cross-cultural understanding and communication skills.
  • Attend art exhibitions, music concerts, or theater performances, reflecting a well-rounded appreciation for diverse forms of creativity and expression.

Accomplishments

Professional Excellence:

  • Recognized for outstanding leadership and problem-solving skills as a Dispatch Manager, leading a team to consistently achieve on-time delivery targets.
  • Received "Employee of the Year" award for implementing innovative dispatch optimization strategies resulting in a 15% reduction in delivery costs.

Software Development Achievements:

  • Developed and deployed a custom logistics management system, streamlining dispatch operations and reducing error rates by 20%.
  • Received commendation for designing and implementing an automated inventory tracking solution, improving inventory accuracy and efficiency.

Academic Distinctions:

  • Graduated with honors (Cum Laude) from [Your University Name] with a Bachelor of Technology (B.Tech) degree in Computer Science, showcasing academic excellence and dedication to learning.
  • Awarded the "Best Project Presentation" for demonstrating exceptional technical proficiency and communication skills during the final year project showcase.

Industry Recognition:

  • Featured in industry publications for contributions to supply chain optimization through innovative dispatch methodologies and software solutions.
  • Invited as a guest speaker at logistics conferences to share insights on leveraging technology for enhanced dispatch management and operational efficiency.

Leadership and Team Contributions:

  • Led cross-functional teams in successful software development projects, earning accolades for effective collaboration and project delivery.
  • Served as a mentor to junior developers, fostering a culture of continuous learning and professional development within the organization.

Continuous Learning and Certifications:

  • Earned certifications in Agile project management and cloud computing, demonstrating commitment to staying current with industry best practices and emerging technologies.

Certification

Logistics and Supply Chain Management:

  • Certified Supply Chain Professional (CSCP)Issued by APICS, demonstrating advanced knowledge in supply chain strategy, design, compliance, and implementation.

Software Development and Programming:

  • Microsoft Certified: Azure Developer AssociateDemonstrates proficiency in designing, building, testing, and maintaining cloud applications and services on Microsoft Azure.

Agile Project Management:

  • Certified ScrumMaster (CSM)Trained in Agile methodologies and equipped with skills to lead Scrum teams effectively in software development projects.

Database Management:

  • Oracle Certified Professional, Java SE Programmer (OCP Java SE 8)Validates programming skills in Java and proficiency in creating database-driven applications.

Project Management:

  • Project Management Professional (PMP)Certified in project management principles and practices, showcasing ability to lead and manage complex projects.

Technology and Development Tools:

  • AWS Certified Solutions Architect – AssociateDemonstrates expertise in designing and deploying scalable, highly available, and fault-tolerant systems on Amazon Web Services.

Programming Languages and Tools:

  • Python Institute Certified Python Programmer (PCPP)Validates proficiency in Python programming language, essential for software development and automation tasks.

Industry-Specific Training:

  • Transportation Management System (TMS) Implementation TrainingTrained in implementing and optimizing TMS solutions for efficient dispatch and logistics operations.

Languages

Urdu
First Language
English
Intermediate (B1)
B1

Additional Information

Languages:

  • Fluent in English, Urdu,

Technical Skills:

  • Proficient in software development using languages such as Python, Java, and SQL.
  • Experienced in utilizing logistics management software and tools for efficient dispatch operations.

Interests and Hobbies:

  • Enthusiastic about exploring emerging technologies and their applications in logistics and supply chain management.
  • Passionate about mentoring and coaching junior developers to foster a culture of continuous learning and growth.

Personal Attributes:

  • Strong analytical mindset with a keen attention to detail, essential for optimizing dispatch processes and software development.
  • Effective communicator with demonstrated leadership skills in leading cross-functional teams and driving project success.

Personal Details

  • Full Name: Usama Ahmed
  • Father Name: Shakeel Ahmed
  • Maritual Status: Single
  • CNIC: 42201-8088019-5
  • Gender: Male
  • Current Address: House A-677 Street 8 Lucknow Co Operative Housing Society Korangi, Karachi.

References

References available upon request.

Timeline

Developer Programmer

SynTech Global IT Company
02.2023 - 01.2024

Dispatch Executive

Airlift Company
03.2021 - 12.2022

Dispatch Manager

Retailo Community
08.2019 - 01.2021

B.Tech - B.TECH Is A Complete Education Based On IT Service

Iqra Unversity
Usama Ahmed