Umer Saleem
IT Support Associate / Networking Engineer
Lahore
Summary
Results-driven IT support and networking engineer with a solid 7-year track record in network management, troubleshooting, and system support. Proven expertise in optimizing IT infrastructure, delivering top-notch technical support, and ensuring smooth system operations. Dedicated to identifying and resolving complex issues while maintaining a customer-centric approach. Adept at collaborating with cross-functional teams to implement innovative solutions and drive business growth.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
IT In-charge / Network Engineer
City School DHA Campus
12.2016 - Current
- Manage and maintain IT infrastructure, ensuring network security and uptime
- Provide system support and troubleshoot technical issues across multiple departments
- Implement IT policies, procedures, and best practices for improved efficiency
- Train staff on IT tools and cybersecurity awareness
Computer Teacher
Unique Academy
04.2016 - 09.2016
- Taught computer science to 8th, 9th, and 10th-grade students
MVC DotNet Developer
ArabSea Pakistan
01.2016 - 04.2016
- Developed and maintained web applications using MVC and .NET technologies
Education
BS - Computer Science
University of Lahore
FSC - Pre-Engineering
Government College Gulberg
Matric - Science with Computer
Mount Pleasant High School
Skills
- System Support & Maintenance
- IT Infrastructure Management
- Network Administration
- Network configuration and Troubleshooting
- Microsoft Teams & Office 365
Certification
Microsoft Innovative Educator Expert (MIE), Microsoft Education, 2020, 2021 and 2024
Cricket
I love watching and playing cricket
Timeline
IT In-charge / Network Engineer
City School DHA Campus
12.2016 - Current
Computer Teacher
Unique Academy
04.2016 - 09.2016
MVC DotNet Developer
ArabSea Pakistan
01.2016 - 04.2016
FSC - Pre-Engineering
Government College Gulberg
Matric - Science with Computer
Mount Pleasant High School
BS - Computer Science
University of Lahore
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