Cricket
Hi, I’m
Umer Sajjad
Cold Call Quality Assurance Specialist
Lahore,PB
Summary
Seeking a career oriented, exigent and competitive environment for being a virtuoso, hardworking and result oriented member where I can add value to the system and complement the current workforce of the organization. Moreover to work in association with the team and leading from the front showing my fidelity and commitment towards the profession. KNOWN & ADMIRED FOR: A Self-motivated, Prompt, Responsible, Innovative & creative individual. Ability to work under pressure & in coordination with a multidiscipline team. Good communication skills with a sound background of Engineering and architectural knowledge. Owning conceptual and analytical talent, design proficiencies and exemplary work ethics. Ability to transform client ideas into beautiful, functional, technical and creative design solutions.
Overview
5
years of professional experience
4
years of post-secondary education
2
Languages
Work History
CrecenTech Systems (Pvt) LtdLahore
Cold call Quality Assurance specialist
12.2021 - Current
Job overview
- Being a cold call QA specialist i perform several task which are Making of daily reports including agents leads recording details, error or mistakes major or minor both complete marks and points. Tools used for real estate CRM including podio, batchleads, Roor, xencall and calltools for agent performance evaluation and analysis. Use of Microsoft Office, Excel and PowerPoint for agents related reports and presentations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
AppsGenii Technologies (Pvt.) LtdLahore
Data research analyst
10.2020 - 12.2021
Job overview
- We deal with the robotic process automation data lists and analytics with open bout and accelerate
- 2 month, www.soulpakistan.com
Black Arrow Communications
Customer Representative Officer
12.2018 - 01.2019
Job overview
- Served as a agent for personal injury claims insurance and investigation for US based market and use multiple tools including CRM to perform and make positive leads.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Government College Civil Lines
FSc from Pre Engineering
09.2013 - 1 2015
Government College of Science
BS from Communication Studies
10.2015 - 06.2019
Skills
Cold calling abilities
Affiliations
Degree/Certificate Institution/Board Year of Passing Percentage
Interests
Painting
Social media
Timeline
Cold call Quality Assurance specialist
CrecenTech Systems (Pvt) Ltd
12.2021 - Current
Data research analyst
AppsGenii Technologies (Pvt.) Ltd
10.2020 - 12.2021
Customer Representative Officer
Black Arrow Communications
12.2018 - 01.2019
Government College of Science
BS from Communication Studies
10.2015 - 06.2019
Government College Civil Lines
FSc from Pre Engineering
09.2013 - 1 2015
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