Microsoft Office
Umer Rehman Qureshi
Banker, Engineer
Muzaffarabad,JK
Summary
- Experienced Graphics Designer with over 5 years of experience in designing. Excellent reputation for resolving problems and improving customer satisfaction.
- Enthusiastic banker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Financial Vouchers and Loan Strategy and training in green banking. Motivated to learn, grow and excel in Accounting & finance.
Overview
3
3
Languages
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Banking Relationship Officer
SUMMIT BANK LTD
Muzaffarabad, JK
06.2020 - Current
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Used coordination and planning skills to achieve results according to schedule.
- Exceeded goals through effective task prioritization and great work ethic.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Advised clients on mortgage, education and personal loans.
- Coordinated with General Manager in different operational issues and promotional activities.
- Met with customers to assess needs and propose customized solutions.
- Maintained daily financials and evaluated them with everyday vouchers.
- Reviewed and analyzed client support usage and formulated recommendations in collaboration with operations teams.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Educated customers about online application options and processed purchases.
- Generated new business and referral clients in partnership with financial advisors and branch team.
Grpahics Designer
Fiverr
Muzaffarabad, JK
10.2015 - 01.2020
- Developed creative design for marketing packages, including print materials, brochures, banners and signs.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Coordinated, created and scheduled content, designs and periodic updates to company website.
- Completed key app design projects for clients.
- Demonstrated ability to take on various roles including graphics assistant and graphics specialist to provide range across projects.
- Created broad range of work using various design techniques.
- Applied knowledge of production to create high-quality images.
- Applied creative expertise to present marketing concepts.
- Designed creative digital displays used in on-line advertising for local businesses.
- Created designs and collaborated with technical team to complete projects.
Education
Bs.C - Electrical Engineering
MIRPUR UNIVERSITY OF SCIENCES & TECHNOLOGY (MUST)
MIRPUR 09.2013 - 03.2019
Skills
ADOBE ILLUSTRATOR
undefinedSoftware
Adobe Illustrator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Swimming , cricket , hiking , horse riding
My hobbies are :
- Swimming
- Cricket
- Horse Riding
- Hiking
Timeline
Banking Relationship Officer
SUMMIT BANK LTD
06.2020 - Current
Grpahics Designer
Fiverr
10.2015 - 01.2020
Bs.C - Electrical Engineering
MIRPUR UNIVERSITY OF SCIENCES & TECHNOLOGY (MUST)
09.2013 - 03.2019
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